Maintenance Supervisor

AvantStay • Truckee, CA

24d

About The Position

AvantStay is seeking an experienced Maintenance Supervisor to handle maintenance at short-term rental residential properties and boutique hotels. The role troubleshoots basic to intermediate issues, repairs or replaces inadequate or broken items, completes general home-improvement work, and performs scheduled maintenance. The supervisor diagnoses and repairs issues involving electrical systems, plumbing, carpentry, drywall, appliances, and other property systems. They schedule, monitor, and perform maintenance, respond to work orders, inspect properties and grounds for safety and cleanliness, and sometimes recommend and coordinate with outside contractors.

The position is hands-on approximately 80% of the time, with the remaining 20% supporting local managers by assigning work to third-party vendors. It also supports onboarding new properties through maintenance, touch-ups, and installation of basic security components. The role requires moving heavy objects and spending prolonged periods on one's feet. Weekend and holiday availability and an overall flexible schedule are required to meet business needs.

Requirements

• 3–5 years of experience in property management, hotel, or apartment-complex maintenance.
• Deep understanding of property upkeep tasks and knowledge of electrical, plumbing, pool, HVAC, and landscaping work.
• Tech-savvy, able to troubleshoot technology issues and navigate apps to document work.
• Ability to lift heavy objects.
• Ability to work independently and complete jobs without supervision.
• Must provide own tools.
• Must be available to work weekends and holidays and maintain an overall flexible schedule to meet business needs.

Responsibilities

• Partner with the Area Manager to resolve maintenance issues at properties.
• Perform property maintenance, including repairing furniture, unclogging drains, painting, and replacing broken items.
• Prioritize and proactively resolve maintenance issues before guest arrivals and, when necessary, during guest stays.
• Perform hands-on maintenance for approximately 80% of the role.
• Support local managers in assigning work to third-party vendors as appropriate.
• Assist in obtaining quotes for maintenance work assigned to third-party vendors.
• Document maintenance work and billing details in the task management system.
• Maintain and organize supplies in storage, including tools, furniture, and heating and cooling items.
• Assist with onboarding new properties by performing general maintenance and touch-ups and installing basic security components such as doorbells and cameras.
• Inspect properties and grounds for safety and cleanliness.
• Schedule, monitor, and perform maintenance, diagnose problems, complete repairs, and respond to work orders.
• Move heavy objects and remain on one's feet for prolonged periods.

Benefits

• Annual salary range of $70,000–$75,000 plus a performance bonus dependent on skills and experience.
• Company-sponsored medical, dental, vision, and life insurance.
• Flexible paid time off.
• Complimentary and discounted stays at AvantStay properties.
• Pre-tax retirement savings plans offered via Betterment.
• Paid parental leave.
• Fitness reimbursement.
• Cell phone reimbursement.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed