Maintenance Supervisor - Hailey

Thrive Communities•Tacoma, WA

41d•$39 - $41•Onsite

About The Position

The Maintenance Supervisor leads the maintenance team and performs property maintenance work, including unit turns, work orders, appliance repairs, and preventative maintenance. The role coordinates with leasing staff and managers, manages vendors and maintenance supplies, and oversees work within the property budget. It also supports property safety, grounds upkeep, and a professional appearance while providing excellent resident service and contributing to a positive team culture. Emergency on-call coverage is required, and after-hours and weekend work may be needed. This is a full-time, in-person role based at Hailey Apartments.

Requirements

At least 3 years of property management experience or equivalent experience demonstrating proficiency.
At least 6 months of supervisor experience with demonstrated strong leadership skills.
Proficiency in unit turns and appliance repair.
Strong understanding of OSHA guidelines, accident prevention measures, and PPE.
Basic computer skills and ability to enter data and notes in English into software programs.
Ability to supply own tools.
Ability to respond to after-hours emergencies as needed.
Ability to operate a vehicle on the premises and a valid driver's license and automobile insurance coverage.
Ability to work onsite during normal business hours and commute to locations where needed.
Ability to stand, walk, crawl, bend, stoop, or sit as the day's work requires; walk properties and units, including stairs, uneven surfaces, and construction zones; and lift, move, push, or pull up to 150 pounds occasionally and 25–75 pounds frequently.
Ability to work indoors and outdoors in all weather conditions.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Strong detail orientation, time management, organization, prioritization, problem-solving, and communication skills.
Ability to work in a fast-paced, customer-service-oriented environment, manage competing deadlines, de-escalate conflict, and remain calm and courteous.
Ability to work independently and as part of a team, delegate effectively, and respond productively to supervisor instructions and feedback.
Ability to interact professionally and pleasantly with coworkers, supervisors, guests, and the public; communicate with cultural awareness and equity; and respect diverse cultural and socioeconomic backgrounds.
Understanding of basic property budget functions and industry terminology.

Nice To Haves

Prior experience with Yardi or another software system for unit turns and work order tracking.
Certified Apartment Maintenance Technician (CAMT) certification.
Certified Pool Operator (CPO) certification.
Prior experience with warranty work.
A driver's license may be required for operating a golf cart on the property.

Responsibilities

Oversee and lead maintenance team members.
Perform maintenance tasks, including unit turns and work orders.
Coordinate with leasing staff and managers to support communication and organization.
Conduct monthly safety meetings and manage OSHA/SDS safety and reporting requirements.
Schedule and perform preventative maintenance.
Maintain the grounds and the property's professional appearance.
Manage landscapers, pest control, and other physical asset vendors to ensure quality service.
Maintain adequate supply inventory and make purchases in accordance with the budget.
Keep tasks within budget or seek approval for work that exceeds the budget.
Provide emergency on-call coverage.
Strive to exceed residents’ expectations for customer service.
Contribute to a positive team culture and happy resident base.
Perform additional duties as requested by the direct manager, Community Manager, or Regional team member.

Benefits

34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
Housing discount may be available.
Employer-matched 401(k) retirement plan.
Bonus potential.
Eligible for renewal commission.
$0-premium medical, dental, and vision insurance effective the first of the month following the start date.
Fully covered long-term disability insurance.
Fully covered life insurance, with supplemental life insurance options.
24/7 Employee Assistance Program (EAP).
Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
Pet insurance discounts.
Parking and transit commuter benefits.
Annual professional development reimbursement.
Training opportunities and career progression and growth plans.
Company-wide parties and events.