Maintenance Supervisor, Multifamily (Bilingual)

Cushman & Wakefield•Atlanta, GA

About The Position

The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The position prepares market-ready apartments; completes resident service requests; maintains building systems, grounds, pools, hot tubs, common areas, and dog parks; performs on-call emergency procedures; reports maintenance issues affecting the budget; and schedules and records preventative maintenance. The supervisor must know applicable housing laws, codes, policies, and maintenance systems, attend required training, follow safety procedures, and represent the company professionally. The role operates in a professional office environment and regularly involves travel between properties and buildings, including outdoors in varying weather. Physical duties may include moving between floors, climbing stairs, using office machinery, remaining seated or standing for extended periods, and lifting, carrying, pushing, pulling, or moving objects with exertion up to 100 pounds.

Requirements

Three or more years of related experience.
High school diploma, GED, or trade, technical, or vocational school education.
Valid driver's license.
EPA 608 certification, minimum Type II; CPO or a locally required certificate may also be required.
Ability to work any shift Sunday through Saturday to support business needs.
Knowledge of safe use of cleaning agents and equipment used to perform job duties.
Ability to perform arithmetic with whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and prepare and interpret bar graphs.
Ability to meet the physical demands of the role, including exerting up to 100 pounds of force to lift, carry, push, pull, or move objects.

Responsibilities

Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
Complete resident service requests in a timely manner.
Perform maintenance functions involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life-safety issues.
Maintain grounds, pools, hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
Perform on-call emergency procedures as required.
Report maintenance issues that affect the budget, including life-safety issues, vacant-unit repairs, property damage, and common-area needs, to the manager.
Schedule and perform preventative maintenance and record those activities.
Stay knowledgeable about state, local, and federal housing laws, codes, policies, and maintenance systems.
Attend and participate in training required by Cushman & Wakefield and local city and state jurisdictions.
Provide superior customer service and represent the company professionally.
Follow Cushman & Wakefield safety policies and procedures.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs that generally include health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.