Maintenance Supervisor

Magnera Corporation•Fort Smith, AR

22d•Onsite

About The Position

The Maintenance Supervisor leads maintenance technicians supporting Magnera’s 24/7 Fort Smith operation, including production equipment, utilities, and facility assets within the department’s scope. The role is accountable for safe execution, repair quality, technician development, and effective use of labor across day and night shifts. The supervisor partners with Operations, Engineering, Reliability, the Storeroom Manager, and the Maintenance Planner to execute work and improve reliability within approved budgets. The position has nine direct reports: multi-craft maintenance technicians supporting day and night shifts. The supervisor oversees safety and work quality, technician performance and development, shift coordination, daily work assignments, breakdown response, maintenance scheduling, preventive and corrective work, outages, improvement projects, CMMS records, SAP workflows, materials, contractors, and spending. The role includes regular presence on the plant floor and assigned after-hours support, shift overlap, and planned outage coverage, including nights and weekends as scheduled. Work takes place in office and industrial plant settings, with site PPE requirements.

Requirements

At least five years of industrial maintenance experience.
At least two years of demonstrated supervisory or team leadership experience.
Strong working knowledge of mechanical and electrical maintenance, including PLCs, sensors, instrumentation, motors, drives, bearings, power transmission, hydraulics, pneumatics, fluid flow, pressure, and filtration.
Ability to read drawings and equipment documentation.
Demonstrated ability to lead technicians, prioritize work, coordinate with Operations, and make sound decisions during equipment failures.
Proficiency using a CMMS and working knowledge of SAP maintenance materials, purchasing, or cost workflows.
Ability to use Microsoft Office and interpret maintenance data.
Clear communication, organization, and problem-solving skills.
Commitment to safe work, respectful teamwork, and follow-through.
Availability for assigned after-hours support, shift overlap, and planned outages, including nights and weekends as scheduled.
Follow site PPE requirements and perform essential duties with or without reasonable accommodation.

Nice To Haves

Experience supervising maintenance in a continuous-process or 24/7 manufacturing facility, including planned outages and contractor coordination.
Technical trade training, an associate degree, or a relevant maintenance or reliability certification; equivalent applicable experience is valued.
Experience with airlaid manufacturing, root cause analysis, preventive or predictive maintenance, and employee relations.

Responsibilities

Lead field safety reviews and verify that technicians and contractors follow site safety requirements, including lockout/tagout, permits, electrical safety, guarding, and applicable hazard controls; stop and escalate unsafe work.
Confirm appropriate skills, procedures, tools, and equipment isolation before work begins; verify repair quality, testing, housekeeping, and readiness before returning equipment to Operations.
Supervise technician performance, attendance, and assignments; provide coaching and performance reviews and maintain accountability in coordination with the Maintenance Engineering Leader and Human Resources.
Develop technician skills through a skills matrix, cross-training, mentoring, and development plans; support recruiting and onboarding.
Maintain communication with day and night crews, establish shift lead responsibilities and backup coverage, and clarify escalation expectations and handovers.
Maintain an approved on-call and backup coverage plan for 24/7 operations, including escalation contacts, vacation coverage, and response expectations.
Review priorities with Operations and the planner, confirm staffing and equipment access for the weekly schedule, and assign daily work based on technician skills and available capacity.
Direct breakdown response and troubleshooting; coordinate support and communicate equipment status, recovery expectations, and priority changes.
Remove execution barriers, monitor progress, manage schedule changes, document emergency work, and return deferred jobs to the backlog with clear status.
Review the ready backlog with the planner and Operations to use production downtime effectively for approved maintenance and engineering work.
Provide field feedback to the planner on job scope, labor estimates, safety requirements, and job steps; own daily work assignments and execution.
Ensure preventive, predictive, and corrective maintenance is completed; verify quality, follow up on inspection findings, and escalate overdue critical work and unresolved defects.
Partner with Reliability and Engineering to investigate recurring failures, identify follow-up repairs, and improve maintenance tasks and equipment performance.
Support outage scope and resource reviews; lead assigned technicians and contractors during outage execution, track milestones, and communicate risks and changes.
Verify repair completion and equipment turnover, contribute to post-outage reviews, and document unfinished work and lessons learned.
Lead assigned maintenance improvement projects through completion, including safety, schedule, cost, and equipment turnover.
Use the CMMS to review backlog, assign work, monitor progress, and verify closeout records, including labor, parts, findings, failure information, and follow-up work.
Use SAP for assigned maintenance cost, materials, and purchasing workflows; coordinate parts needs, reservations, shortages, and issue or return records with the storeroom and planner under defined system ownership.
Manage overtime, contractor use, and maintenance spending within delegated authority; identify variances and communicate resource needs.
Assist the Maintenance Engineering Leader with the annual operating budget, spending forecasts, and upcoming maintenance needs.
Ensure labor, materials, requisitions, and contractor charges are assigned to the correct work orders, assets, and cost centers under site procedures.
Help determine when outside expertise is needed, define technical requirements, and evaluate contractor quality and vendor performance with Engineering and Purchasing.
Track performance measures that include safety, corrective actions, repair quality, repeat-failure reduction, PM completion, schedule adherence, emergency work, work-order closeout quality, budget and overtime management, outage performance, project completion, and technician development.
Track OEE and production downtime as shared outcomes with Operations and Reliability; establish targets from site baselines and priorities.