Maintenance Supervisor

Greystar•Atlanta, GA

20d•$33 - $36•Onsite

About The Position

This role oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet Greystar standards for cleanliness, appearance, safety, and functionality. The property is a stabilized garden community with 288 units. The schedule is Monday through Friday with a rotating on-call schedule. The position handles resident service requests and routine maintenance, including diagnosing problems and completing repairs in accordance with policies, safety standards, and code requirements. It also oversees apartment make-readies, vendor and contractor work, preventive maintenance, maintenance supplies and inventory, safety compliance, and quality standards across the community. The Maintenance Supervisor works with the Community Manager on maintenance budgets and supports cost controls while providing responsive, respectful service to residents and team members. The role requires working inside and outside in varying weather conditions, and may require local travel for meetings or training. Evening, weekend, and holiday on-call work is part of the flexible schedule. The hourly pay range is $33.00–$36.00. The position may be eligible for performance-based bonus programs. Full-time benefits include medical, dental, vision, disability, and life insurance; paid time off and holidays; onsite housing discounts subject to availability; a paid sabbatical; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and optional insurance and legal plans.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law, and have knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and business contacts; respond courteously; and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact for internal team members and external visitors, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for the manager.
Mathematical skills to perform basic arithmetic with numbers, decimals, and fractions and review and complete financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule that includes evening, weekend, and holiday on-call coverage.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Complete work orders from resident requests and routine upkeep by diagnosing problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop cleanliness and appearance standards for grounds, amenities, building exteriors, market-ready apartment interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work by service team members and develop corrective action plans as needed.
Inspect contractor, vendor, and other service-provider work to verify that work, materials, and services meet required quality standards, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, keep MSDS sheets current and accessible, and stay current on OSHA and other safety requirements to support community compliance.
Provide responsive customer service by treating residents and others respectfully, answering questions, responding sensitively to complaints, and completing assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for performance-based bonus programs.