Maintenance Supervisor (Mezzo Desert Ridge)

Mark Taylor Residential • Phoenix, AZ

14h • Onsite

About The Position

Mark-Taylor is hiring a Maintenance Supervisor (also referred to as Manager of Facilities and Service) for Mezzo Desert Ridge in Desert Ridge, Arizona. The role leads the service team and combines hands-on maintenance work with oversight of the community’s facilities, apartment turns, safety, service operations, and capital projects. The supervisor helps maintain and enhance the community’s value while providing residents and team members with excellent customer service.

The position shares rotating on-call duty with service team members, including availability to go to the property after hours when needed. The anticipated base pay is $32.00–$34.00 per hour. Service team members participating in the on-call rotation receive an additional $3.00 per hour for hours worked while on-call. Additional hourly pay is available for EPA, CPO, and OSHA certifications, subject to the stated eligibility requirements. Benefits offered to full-time employees include employee rent discounts, access to Mark-Taylor amenities, appreciation events, career-growth opportunities, a 401(k) with company match, paid time off, sick time, holidays, volunteer time, and medical, dental, and vision benefits.

Requirements

• CPO certification is required.
• Advanced knowledge of plumbing, electrical systems, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
• One or more industry-specific professional certifications, such as EPA, HVAC, CPO, OSHA, or similar.
• Service orientation.
• Basic computer skills.
• At least three years of experience as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, Work Order Technician, or in a similar role.
• At least one year of experience as a Maintenance Manager, Supervisor, Building Engineer, or in a similar role.
• Basic understanding of written and spoken English.
• Employees undergo pre-employment screening, including drug testing.

Responsibilities

• Lead the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and perform hands-on maintenance duties to maintain and enhance the community’s value.
• Inspect the property, diagnose problems, and make repairs involving HVAC, electrical, plumbing, pools, flooring, carpentry, drywall, appliances, and exterior structures.
• Manage the daily inventory of apartment homes to support leasing, including the Make-Ready and Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that could pose liability risks and correct those hazards.
• Share rotating on-call duty with service team members and be available to go to the property after hours when needed, wearing a uniform and badge.
• Complete the Weekly Service Report in a timely manner.
• Follow Mark-Taylor safety protocols, programs, policies, and procedures.
• Participate in training classes.
• Train and mentor Service Technicians and Facilities Technicians.
• Maintain accurate records for preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready units, and turn units.
• Maintain excellent customer service and positive rapport with residents and team members.
• Oversee, bid, and execute capital projects.

Benefits

• Employee rent discounts, subject to availability at each community.
• Access to Mark-Taylor amenities.
• Employee appreciation events.
• Career growth opportunities.
• 401(k) with company match.
• Paid time off, sick time, holidays, and volunteer time.
• Medical, dental, and vision benefits for full-time employees.
• Additional hourly pay for EPA, CPO, and OSHA certifications, subject to eligibility requirements.
• Additional $3.00 per hour for hours worked while participating in the on-call rotation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed