Maintenance Supervisor - Summit Ridge

Millennia Housing Management•Akron, OH

5d•Onsite

About The Position

The Maintenance Supervisor leads, delegates, supervises, and directs the maintenance department while supporting the property’s customer service standards and maintaining its value, integrity, safety, and appearance. The role oversees the overall condition of a residential community, including exteriors, common areas, vacant units, floor care, trash removal, grounds, janitorial needs, sidewalk clearing, and snow removal. The supervisor performs and oversees preventive and corrective maintenance, maintains relationships with residents and on-site vendors, and works with the Property Manager on monthly budget reviews. The position reports to the Property Manager and serves a community of more than 300 units. On-call availability, including emergency response coverage, is required. Regular and predictable attendance is an essential function. Duties may change, and other responsibilities may be assigned.

Requirements

EPA certification and HVAC certifications are required.
High school education or equivalent.
At least 3 years of experience in a maintenance supervisory role in property management is preferred; the overview states a minimum of 3 years of residential property management maintenance supervisory experience.
Valid driver’s license and reliable transportation.
First-hand knowledge of plumbing, electrical, HVAC, and minor appliance repair.
Troubleshooting skills and the ability to identify and repair defective system components.
Working knowledge of HVAC systems and various appliances.
Superior communication and customer service skills.
Attention to detail across the community.
Ability to perform essential job functions satisfactorily, with or without reasonable accommodation.
Regular and predictable attendance.

Responsibilities

Read and complete work orders and service requests promptly, thoroughly, and efficiently, prioritizing work appropriately.
Carry out preventive maintenance schedules and functions, and perform corrective maintenance.
Supervise, direct, and control the work of the maintenance staff.
Work with the Property Manager on monthly budget reviews.
Inspect units, equipment, and systems to identify needed repairs.
Participate in and schedule on-call availability for maintenance and emergency requests; manage coverage of a 24/7 emergency cell phone.
Record completed repairs and maintenance.
Perform exterior structural maintenance as needed.
Maintain inventory and care for property- or management-company-owned parts, equipment, materials, and supplies.
Report unusual or extraordinary circumstances involving the property or residents.
Diagnose issues; replace or repair parts; test and adjust systems; and report findings and unusual situations to appropriate supervision.
Perform maintenance, groundskeeping, and cleaning functions.
Use hand and power tools and apply or monitor the proper use of chemicals.
Follow OSHA standards and company safety policies, and maintain clean, orderly work areas.
Maintain the required uniform, professional appearance, and courteous attitude.
Maintain the property’s interiors, exteriors, common areas, vacant units, grounds, and surrounding areas in a safe, attractive, and comfortable condition.
Maintain relationships with current and prospective residents and vendors working on site.
Assume other duties and responsibilities as delegated.