Maintenance Supervisor

Hawthorne Residential Partners • Greenville, SC

19d

About The Position

The Maintenance Supervisor leads the maintenance team and helps ensure the apartment community is clean, safe, welcoming, and well maintained. The role monitors the team’s budget, manages inventory, delegates work orders, oversees apartment readiness, ensures compliance with standards, and provides training and development opportunities for team members.

Responsibilities include supervising and scheduling the maintenance team, coordinating vendors and capital improvement projects, handling and overseeing repairs and preventive maintenance, and ensuring apartments are ready for new residents. The supervisor also maintains buildings, equipment, grounds, amenities, and common areas; participates in an on-call rotation; and responds professionally to service requests and emergencies.

The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with after-hours on-call rotation and occasional support for resident events. The position offers hourly compensation plus bonus programs. Hawthorne also describes career development and education reimbursement, along with a range of insurance, leave, and retirement benefits.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical.
• Valid driver’s license.
• EPA certification.
• Ability to participate in an on-call rotation for after-hours emergencies.
• Prior supervisory or lead technician experience is strongly preferred.
• CPO certification is highly preferred and may be required in some states.

Nice To Haves

• Prior supervisory or lead technician experience.
• CPO certification.

Responsibilities

• Lead, schedule, and supervise the daily work of the maintenance team, ensuring high performance and accountability.
• Foster a team culture grounded in excellence, integrity, kindness, connection, and service.
• Supervise vendor partners and ensure their work is timely, safe, and meets company standards.
• Manage capital improvement projects, including obtaining bids, scheduling, and overseeing project execution.
• Identify and resolve service needs throughout the community.
• Maintain and execute quarterly preventive maintenance programs.
• Repair and oversee HVAC, plumbing, electrical, and other systems.
• Oversee unit-turn scheduling and execution so apartments are move-in ready and meet company quality standards.
• Personally inspect vacant units for cleanliness, functionality, and presentation before move-in.
• Implement and maintain a preventive maintenance plan for buildings and equipment.
• Keep grounds, amenities, and common areas clean, safe, and well maintained.
• Support curb appeal and the community’s appearance through daily attention.
• Participate in the scheduled on-call emergency service rotation.
• Respond to service requests in a timely, thorough, and professional manner.
• Follow OSHA and company safety guidelines, policies, and standards.
• Monitor the team’s budget, manage inventory, and delegate work orders effectively.
• Provide training and development opportunities for team members.
• Occasionally support resident events as needed.

Benefits

• Monthly renewal bonus program.
• Quarterly performance bonuses.
• Quarterly resident satisfaction bonuses.
• Career Path Program.
• Learning and Development support for career growth.
• Education reimbursement program for maintenance skills.
• Free dental insurance.
• Medical and vision coverage plans.
• Health and wellness incentives.
• 401(k) retirement match program.
• Paid time off, including the employee’s birthday.
• Paid sick time off.
• Pet insurance plans.
• Paid maternity, paternity, and adoption leave options.
• 24/7/365 telehealth access.
• Company-paid life insurance.
• Retirement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED