Maintenance Supervisor, Multifamily

Cushman & Wakefield•Phoenix, AZ

21d•$30 - $35

About The Position

The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The supervisor prepares apartments for move-in, completes service requests, performs and records preventive maintenance, maintains grounds and shared amenities, and carries out on-call emergency procedures as required. The position requires knowledge of a broad range of maintenance functions and applicable housing laws and codes, along with professional customer service and compliance with company safety procedures. The role operates in a professional office environment and regularly involves travel between properties and buildings in varying weather conditions. The employee may need to move between floors, climb stairs, remain stationary for much of the workday, operate office machinery, travel up to 10% of the time, and exert force to lift, carry, push, pull, or move objects. The position pays $29.75–$35.00; compensation depends on factors such as location, experience, qualifications, and collective bargaining agreements.

Requirements

High school diploma, GED, or education from a trade, technical, or vocational school.
Three or more years of related experience.
EPA 608 certification, minimum Type II; or CPO certification; or a locally required city certificate.
Valid driver's license.
Ability to work any shift Sunday through Saturday to support business needs.
Knowledge of the safe use of cleaning agents and equipment used to perform job duties.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
Ability to travel between properties and travel up to 10% of the time.
Ability to travel between floors, climb stairs, and work outside between buildings in varying weather conditions.
Ability to exert up to 100 pounds of force occasionally, frequently, or constantly to lift, carry, push, pull, or move objects.

Responsibilities

Prepare market-ready apartments, which may include painting, carpet cleaning or repair, general repairs, and housekeeping.
Complete resident service requests in a timely manner.
Perform maintenance work involving functions such as plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life-safety issues.
Maintain grounds, pools and hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
Perform on-call emergency procedures as required.
Report maintenance issues that affect the budget, including life-safety issues, vacant-unit repairs, property damage, and common-area needs, to the manager.
Schedule and perform preventive maintenance and record those activities.
Follow applicable state, local, and federal housing laws, codes, policies, and systems related to maintenance.
Attend and participate in training programs required by Cushman & Wakefield and relevant city and state jurisdictions.
Provide superior customer service and represent the company professionally.
Follow Cushman & Wakefield safety policies and procedures.