Maintenance Supervisor

Carter Funds LLC•Ladson, SC

22d•Onsite

About The Position

The Maintenance Supervisor is responsible for the property’s overall maintenance and care, directing maintenance staff, vendors, and other resources to keep the property in first-class physical condition. The role oversees the organized and efficient operation of the Maintenance Department, maintains accurate inventories of parts, materials, tools, and equipment, and ensures the department operates within its budget. The supervisor leads service personnel, coordinates daily maintenance priorities and make-ready activity, maintains safety and compliance records, and oversees preventive maintenance, inspections, common areas, grounds, and property equipment. The position also schedules and completes work orders, responds to maintenance emergencies, and ensures residents’ maintenance needs are addressed in accordance with the 24-hour response policy.

Requirements

High school diploma or GED, or requisite experience in lieu of the diploma or GED.
At least three years of maintenance experience in the multifamily industry or another skilled labor field.
Advanced knowledge of HVAC, plumbing, electrical systems, and general carpentry, including the ability to perform complex repair and installation diagnostics.
Knowledge of applicable federal and/or local fair housing laws.
Record-keeping, organizational, and supervisory skills.
Strong knowledge of Microsoft Word, Excel, and Outlook.
Valid driver’s license and reliable transportation.
EPA Section 608 Type II Certification.
Ability to work outdoors in the region’s climate.
Ability to safely use manual and power tools weighing up to 40 pounds.
Ability to carry, set up, and climb ladders and sections of scaffolding weighing up to 125 pounds and reaching heights of 40 feet.
Ability to assist with safe transportation and setup of appliances, furniture, building materials, tools, supplies, and equipment weighing up to 250 pounds, using hand trucks and potentially climbing flights of stairs.

Nice To Haves

One to two years of supervisory experience.
Yardi experience.
CPO Certification, depending on the property.

Responsibilities

Meet with the manager at the beginning and end of each day to review maintenance issues and make-ready status.
Adhere to and enforce community and company policies and procedures.
Hire, train, and supervise service personnel.
Enforce uniform and nametag standards and organize schedules for service technicians and groundskeepers.
Check the key log daily, ensure keys are accounted for, and complete an end-of-day audit.
Update the make-ready board and schedule.
Maintain SDS, OSHA, EPA, and pool logs; communicate safety documentation changes and regulations; and hold regular safety meetings.
Develop schedules for breezeway cleaning and other non-daily tasks.
Stay current on ADA policies.
Monitor warranty dates for buildings, appliances, and equipment and coordinate inspections before warranties expire.
Perform Service Technician or Grounds person duties when staffing needs require it.
Maintain scheduled maintenance records for equipment in accordance with manufacturer recommendations and operating manuals.
Monitor and maintain accurate inventories of tools and equipment.
Suggest changes to working conditions and equipment use to improve efficiency, and recommend plans to motivate maintenance personnel toward property goals.
Lead by example and demonstrate professionalism.
Track service department expenditures and maintain budget discipline.
Inspect common areas daily before 9 a.m., including the office, fitness center, laundry, parking lots, compactor and dumpsters, and models.
Keep the office and shop clean and orderly.
Enforce property trash standards, issue notices, and remind residents of trash, recycling, and cardboard policies during quarterly filter replacement.
Check irrigation weekly.
Oversee the trash compactor.
Maintain the pool during the season and ensure weekend or absence coverage.
Walk the property monthly for car checks.
Perform required inspections, including monthly breezeway inspections.
Conduct monthly landscaping walks with the landscaping contractor and walk irrigation with a contractor.
Review make-ready conditions with contractors on an ongoing basis.
Schedule and complete work orders as necessary and ensure compliance with the 24-hour response policy.
Respond to maintenance emergencies, coordinate corrective action immediately, and communicate directly with the Community Manager.
Ensure gated entrances and security service equipment remain operable and properly maintained.