Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The supervisor prepares apartments for occupancy, performs and schedules maintenance, maintains grounds and shared amenities, and follows applicable housing requirements and company safety policies. The position involves working across properties and may require any shift from Sunday through Saturday to meet business needs.
Requirements
- At least 3 years of related experience.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- EPA 608 certification, minimum Type II, or CPO certification, or a certificate required by the local city.
- Valid driver's license.
- Ability to work any shift Sunday through Saturday to support business needs.
- Knowledge of the safe use of cleaning agents and equipment used for job duties.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to prepare and interpret bar graphs.
- Ability to meet the stated physical demands, including extended standing and walking, stair and ladder use, and lifting, carrying, pushing, pulling, or moving objects with the described force requirements.
Responsibilities
- Prepare market-ready apartments, including painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance work involving plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical systems, painting, caulking, snow removal, scheduling, and life safety issues.
- Maintain grounds, pools and hot tubs, common areas, and dog parks to keep them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues that affect the budget, including life safety issues, vacant repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and record completed activities.
- Remain knowledgeable about state, local, and federal housing laws, codes, policies, and systems related to maintenance.
- Attend and participate in training programs required by Cushman & Wakefield and local city and state jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow all Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
- Company discounts program with savings at major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
