Maintenance Supervisor - Kenilworth

Avanti Residential•Prairie Village, KS

About The Position

The Maintenance Supervisor, described in the posting as the Service Manager, leads and delegates maintenance requests, preventive maintenance procedures, and amenity-area maintenance at the Kenilworth apartment community. The role mentors and leads the maintenance team and is responsible for community curb appeal, inventory, and vendor coordination. Working directly with the Community Manager, the Service Manager oversees property maintenance and helps create a comfortable environment for residents, visitors, and associates. The role also manages the maintenance budget with the Community Manager to support property goals and responds to after-hours emergencies on call. The position is full-time, Monday through Friday, with on-call responsibilities. A Wonderlic pre-employment assessment is required for qualified candidates who advance after resume screening. Candidates must also pass a criminal background screening before employment.

Requirements

  • High school diploma or GED.
  • At least 3 years of property management maintenance experience.
  • At least 1 year of supervisory experience.
  • Proficiency in plumbing, electrical, appliance, heating, air-conditioning, and other repair areas.
  • EPA Type II or Universal Certification.
  • CPO certification where applicable based on local regulations and property-specific operational requirements.
  • Written, verbal, and oral communication skills, including checking email and phone/voicemail daily.
  • Budget knowledge.
  • Basic computer skills and knowledge of property management systems such as Yardi, HappyCo, or SightPlan.
  • Pass a criminal background screening before employment.
  • Valid driver’s license and current vehicle insurance.
  • Complete the required Wonderlic pre-employment assessment if minimum qualifications are met during resume screening.

Nice To Haves

  • CAMT certification.

Responsibilities

  • Set daily direction, priorities, and schedules for maintenance staff.
  • Maintain, build, schedule, and complete a preventive maintenance program, with at least a weekly overview, to minimize emergency repairs and service needs.
  • Inspect apartment units and conduct quality control to ensure they are ready for new move-ins.
  • Ensure maintenance work orders are completed promptly and meet efficiency and safety standards.
  • Provide 24-hour emergency maintenance coverage, including on-call responsibilities and scheduling.
  • Arrange prompt repairs during emergency failures.
  • Communicate professionally and clearly with residents, vendors, and team members.
  • Oversee community curb appeal, maintenance inventory, and vendor coordination.
  • Work with the Community Manager on community operations and the maintenance budget.

Benefits

  • Premium pay may be available for required duties completed outside regular operating hours, based on business needs and after-hours coverage.
  • Annual or quarterly performance and KPI-based bonuses, depending on position.
  • Up to 40% apartment discount.
  • Continuing education and tuition reimbursement.
  • Generous PTO policy.
  • Medical, HSA, FSA, dental, vision, short-term disability, and long-term disability benefits, among other health and wellness benefits.
  • 4% company match for 401(k).
  • Avanti Shares equivalent program for hourly employees, awarding a portion of company transactional profits; the return increases with tenure.
  • Avanti Cares Program for employees in financial need.
  • Tenure-based Anniversary Recess.
  • Avanti Advisors Program to support new hires with onboarding.
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