Maintenance Supervisor - Kenilworth

AVANTI RESIDENTIAL LLC•Prairie Village, KS

About The Position

The Maintenance Supervisor, referred to in the description as the Service Manager, leads and delegates the property’s maintenance requests, preventive maintenance, and amenity-area upkeep. The role mentors and leads the maintenance team, supports the apartment community’s curb appeal, maintains inventory, coordinates vendors, and works directly with the Community Manager on community operations. The Service Manager also manages the maintenance budget with the Community Manager and helps maintain a comfortable environment for residents, visitors, and associates. The role includes on-call coverage and responding to after-hours emergencies. The position is at Kenilworth, a 246-unit community, and is full-time with a Monday–Friday schedule. On-call availability is required. Qualified applicants must complete a 45-minute Wonderlic pre-employment assessment to proceed in the selection process.

Requirements

High school diploma or GED.
At least 3 years of property management maintenance experience.
At least 1 year of supervisory experience.
Proficiency in plumbing, electrical, appliance, heating, air-conditioning, and other repair areas.
EPA Type II or Universal Certification.
CPO certification where applicable based on local regulations and property-specific operational requirements.
Written, verbal, and oral communication skills, including checking email and phone/voicemail daily.
Budget knowledge.
Basic computer skills and familiarity with property management systems such as Yardi, HappyCo, or SightPlan.
Pass a criminal background screening before employment.
Valid driver’s license and up-to-date vehicle insurance.
Complete the required Wonderlic pre-employment assessment if minimum qualifications are met during resume screening.

Nice To Haves

CAMT certification.

Responsibilities

Manage maintenance staff by setting daily direction, priorities, and schedules.
Build, schedule, and complete a preventive maintenance program, with at least a weekly overview, to minimize emergency repairs and service calls.
Inspect apartment units and perform quality control to ensure they are ready for new move-ins.
Ensure maintenance work orders are completed promptly and in accordance with efficiency and safety standards.
Provide 24-hour emergency maintenance coverage, including on-call responsibilities and scheduling.
Ensure prompt repairs during emergency failures.
Communicate professionally and provide strong customer service to residents, vendors, and team members.
Maintain the property’s curb appeal and inventory, and coordinate with vendors.
Work with the Community Manager on community operations and management of the maintenance budget.

Benefits

Premium pay for required duties performed outside regular operating hours, based on business needs and after-hours coverage.
Annual or quarterly performance and KPI-based bonuses, depending on position.
Up to 40% apartment discount.
Continuing education and tuition reimbursement.
Generous PTO policy.
Medical, HSA, FSA, dental, vision, short-term disability, and long-term disability benefits.
4% company match for the 401(k).
Avanti Shares equivalent program for hourly employees, awarding a portion of the company’s transactional profits.
Avanti Cares Program for employees in financial need.
Tenure-based Anniversary Recess.
Avanti Advisors Program to support new hires with onboarding.