Maintenance Supervisor

Hawthorne Residential Partners • Greenville, SC

18d • Onsite

About The Position

At Hawthorne Residential Partners, the Maintenance Supervisor leads the maintenance team and helps maintain a clean, well-maintained, welcoming apartment community. The role includes monitoring the team’s budget, managing inventory, delegating work orders, ensuring apartments are ready for new residents, maintaining compliance, and providing team training and development.

The supervisor oversees daily maintenance operations, vendors, capital improvement projects, repairs, preventive maintenance, unit turns, and building and grounds upkeep. The position includes hands-on technical work and resident service, as well as participation in an after-hours emergency on-call rotation and occasional support for resident events.

The regular schedule is Monday through Friday, 8:00 AM to 5:00 PM. Hawthorne describes opportunities for career growth and offers a range of professional, compensation, and personal benefits.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical.
• Valid driver’s license.
• EPA certification.
• Ability to participate in an after-hours on-call rotation.

Nice To Haves

• Prior supervisory or lead technician experience is strongly preferred.
• CPO certification is highly preferred and may be required in some states.

Responsibilities

• Lead, schedule, and supervise the daily work of the maintenance team, promoting performance and accountability.
• Foster a team culture based on excellence, integrity, kindness, connection, and service.
• Supervise vendor partners and ensure work is completed safely, promptly, and to company standards.
• Manage capital improvement projects, including obtaining bids, scheduling, and overseeing execution.
• Identify and resolve service needs throughout the community.
• Maintain and execute quarterly preventive maintenance programs.
• Repair and oversee HVAC, plumbing, electrical, and other systems.
• Oversee unit-turn scheduling and execution so homes are move-in ready and meet company quality standards.
• Personally inspect vacant units for cleanliness, functionality, and presentation before move-in.
• Implement and maintain preventive maintenance plans for buildings and equipment.
• Keep grounds, amenities, and common areas clean, safe, and well-maintained.
• Support community curb appeal and appearance through daily attention.
• Participate in the scheduled on-call emergency service rotation.
• Respond to service requests promptly, thoroughly, and professionally.
• Follow OSHA and company safety guidelines, policies, and standards.
• Monitor the maintenance team’s budget, manage inventory, and delegate work orders.
• Ensure apartments are ready for new residents and the maintenance team adheres to compliance standards.
• Provide training and development opportunities for team members.
• Occasionally support resident events as needed.

Benefits

• Monthly renewal bonus program.
• Quarterly performance bonuses.
• Quarterly resident satisfaction bonuses.
• Career Path Program.
• Learning and Development support for career growth.
• Education reimbursement program for maintenance skills.
• Free dental insurance.
• Medical and vision coverage plans.
• Health and wellness incentives.
• 401(k) retirement match program.
• Paid time off, including the employee’s birthday.
• Paid sick time off.
• Pet insurance plans.
• Paid maternity, paternity, and adoption leave options.
• Telehealth access to doctors 24/7/365.
• Company-paid life insurance.
• Retirement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED