Maintenance Supervisor

PeakMade Real Estate•Allendale, MI

25d

About The Position

The Maintenance Supervisor maintains operations at an assigned apartment community, including service requests, preventive maintenance, safety compliance, and customer service. The role is hands-on, with approximately 60–70% of time spent performing repairs and maintenance; the remaining time is spent supervising associates and contractors and handling general management functions. The supervisor works with the Property Manager and National Facilities Director to maintain the community, support residents, and maximize property performance within budget guidelines.

Requirements

High school diploma or equivalent required.
At least 2 years of maintenance supervisory experience required.
EPA certification Type II required.
Must live within 30 miles of the assigned property.
Valid driver's license and current automobile insurance required.
Must furnish a reliable personal vehicle to perform the job's functions.
Other licenses and certifications required by local, state, or federal law must be held as applicable.
Must provide basic hand tools; the community does not provide them.
Ability to use general maintenance equipment, including hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment, while maintaining safety.
Ability to transport or move up to 50 pounds over variable distances.
Ability to use ladders to access heights exceeding eight to nine feet.
Ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit.
Ability to perform general maintenance repairs without endangering oneself, residents, or fellow employees.
Frequent bending and/or stooping to access equipment and machinery.

Nice To Haves

Multifamily industry experience highly preferred.
CPO certification preferred.

Responsibilities

Assist the Property Manager with the customer service program and adhere to Peak Simply Service Standards.
Prioritize and assign service requests, monitor their completion, follow up on outstanding items, and assist with repairs as needed.
Inspect grounds, buildings, and other community features daily to minimize liability concerns and maintain curb appeal.
Maintain a preventive maintenance program that extends asset life and minimizes future repairs; identify and implement energy-saving measures.
Manage maintenance supply inventory within budget guidelines and keep the maintenance shop organized, stocked, and compliant with safety standards and OSHA guidelines.
Maintain the hazard communications program and teach and promote safe work practices.
Participate in monthly unit inspections as required.
Assist residents with move-in and move-out processes and manage the key control program according to Peak policy.
Schedule and direct maintenance and repair work related to unit turns within budget guidelines; supervise vendors and contractors during the turn process.
Supervise preparation of vacant units for marketing, including restoration and cleaning.
Direct scheduled maintenance of equipment according to manufacturer recommendations and operating manuals.
Address resident and employee concerns and resolve issues in a timely, professional manner.
Assist with upkeep and cleaning of the office, common areas, and model unit.
Maintain accurate records.
Work with the National Facilities Director to obtain bids for capital improvements.
Work with the Property Manager to maximize property performance within budget guidelines.
Diagnose problems and perform repairs across applicable areas, including appliances, HVAC, plumbing, electrical work where no license is required, sheetrock, carpentry, pools, roofs and gutters, painting, irrigation, landscaping, fountains, foundations and sidewalks, ice and snow removal, golf carts, and small engines.

Benefits

Paid parental leave and one year of diapers.
15 days of PTO and 2 additional Wellbeing Days.
401(k) match.
Wellness initiatives, healthy team competitions, and reward programs through Peak's LiveWell program.
Facilities-related leadership program.
Additional technical training.
Technical certifications available, including HVAC and CPO.
Employee Resource Groups.
Monthly renewal bonuses.
Additional rewards and recognition.
10 Year Peakiversary Trip.