Maintenance Supervisor

SOFTBANK ROBOTICS AMERICA INC•Dallas, TX

27d

About The Position

SoftBank Robotics America (SBRA), a member of the SoftBank Group, develops and deploys intelligent robotics solutions across industries. SBRA is seeking an experienced Maintenance Supervisor to lead maintenance execution and equipment reliability across automated systems, robotics, and supporting operational equipment. The role supervises maintenance personnel, ensures preventive and corrective maintenance is completed safely and effectively, minimizes downtime, and improves maintenance performance. The Maintenance Supervisor connects Maintenance with Operations, Engineering, and other technical teams, ensuring equipment issues receive appropriate attention and identifying opportunities to improve long-term reliability. The role supports equipment and operational environments that may include active facilities, customer locations, deployment or construction sites, warehouses, and other industrial settings. It may involve working around operating machinery, robotics, automated systems, and electrical equipment, with standing, walking, climbing, bending, and accessing equipment for inspections, troubleshooting, or maintenance. PPE and compliance with company and site safety requirements are required. Schedule flexibility may be necessary for off-shift operations, planned maintenance, outages, urgent repairs, commissioning, weekend maintenance, or other operational needs. Travel may be required based on business, site, and equipment-support needs.

Requirements

At least 5 years of maintenance experience in robotics, automation, manufacturing, industrial equipment, material handling, construction equipment, facilities, or another equipment-intensive environment.
At least 5 years of experience supervising or leading maintenance technicians, contractors, or technical teams.
Strong knowledge of preventive, predictive, and corrective maintenance practices.
Demonstrated experience troubleshooting mechanical, electrical, electromechanical, or automated equipment.
Experience using a CMMS or computerized maintenance/work-order management system.
Experience coordinating maintenance schedules, work orders, contractors, spare parts, and competing maintenance priorities.
Working knowledge of industrial safety practices, including lockout/tagout and safe equipment maintenance procedures.
Ability to read and interpret equipment manuals, technical documentation, schematics, drawings, and maintenance procedures.
Ability to identify recurring equipment failures and support root cause analysis and corrective actions.
Strong leadership, communication, organization, and problem-solving skills.
Ability to prioritize effectively in a fast-paced environment where operational requirements may change quickly.

Nice To Haves

Associate degree, bachelor's degree, technical certification, apprenticeship, or vocational training in Industrial Maintenance, Engineering Technology, Electrical/Mechanical Technology, Mechatronics, Automation, or a related field; equivalent relevant experience is also considered.
Experience supporting robotics, autonomous equipment, automated material-handling systems, conveyors, industrial automation, or other complex electromechanical systems.
Working knowledge of PLC-controlled equipment, motors, sensors, VFDs, industrial controls, electrical systems, or industrial networks.
Experience with reliability-centered maintenance, predictive or condition-based maintenance, root cause analysis, or similar reliability methodologies.
Experience supporting equipment commissioning, startup, deployment, or operational handoff.
Experience monitoring maintenance KPIs and using maintenance data to improve equipment reliability and team performance.
Relevant maintenance, electrical, controls, reliability, or safety certifications.

Responsibilities

Lead day-to-day preventive, predictive, and corrective maintenance for robotics, automated systems, industrial equipment, and supporting infrastructure.
Ensure preventive maintenance, inspections, repairs, and planned maintenance are completed safely, accurately, and on schedule.
Coordinate responses to equipment failures and operational issues to restore equipment safely and minimize downtime.
Monitor equipment condition and recurring failures, identify reliability risks, and lead or participate in root cause analysis and corrective actions.
Support equipment commissioning, startup, upgrades, modifications, and operational handoffs.
Provide daily leadership, work direction, coaching, technical support, and capability development for maintenance technicians and assigned resources.
Assign and prioritize maintenance work according to safety, equipment criticality, operational impact, and business needs; coordinate maintenance coverage.
Reinforce accountability for safety, work quality, documentation, and timely completion of maintenance activities.
Troubleshoot mechanical, electrical, controls, automation, and electromechanical equipment; partner with Engineering and technical specialists when needed.
Use equipment history, technical documentation, maintenance data, and field observations to diagnose failures and determine corrective actions.
Provide field feedback to Engineering and Operations to improve reliability, maintainability, and system designs.
Ensure work orders, inspections, equipment history, repairs, and maintenance activities are accurately documented in the CMMS or applicable system.
Monitor maintenance performance indicators, identify trends, and implement improvements that increase uptime and reduce repeat failures.
Partner with Maintenance Planning to make labor, tools, parts, vendors, documentation, and equipment access available for scheduled work.
Improve maintenance procedures, troubleshooting guides, checklists, and equipment standards.
Coordinate contractors, manufacturers, and specialized service providers; ensure compliance with safety, quality, documentation, and site requirements.
Support management of spare parts, materials, tools, and equipment; identify critical spares and support repair-versus-replace and cost-improvement decisions.
Promote safety and ensure compliance with company policies, site requirements, manufacturer recommendations, and applicable regulations.
Ensure appropriate use of lockout/tagout, PPE, electrical safety practices, and other safe-work procedures; participate in safety reviews, inspections, investigations, and corrective actions.
Maintain accurate, audit-ready maintenance and safety documentation.
Coordinate with Operations, Engineering, Maintenance Planning, Deployment, Procurement, and other teams to minimize disruption and communicate equipment status, downtime, priorities, risks, and escalations.
Participate in continuous-improvement initiatives focused on safety, reliability, serviceability, operational performance, and total cost of ownership.