Maintenance Supervisor

Vanderlande•New York, NY

22d•$33 - $44•Onsite

About The Position

Vanderlande is a global leader in logistics process automation, providing automated material handling systems for airports, warehouses, and parcel operations. Its Services division provides operations and maintenance, process optimization, and system upgrades and modifications throughout the life cycle of airport material handling systems. The Maintenance Supervisor supports the Operations and Maintenance Manager in overseeing the Individual Carrier System (ICS) and Passenger Boarding Bridge (PBB) at JFK – Terminal One. The role oversees operational and technical personnel responsible for operating and maintaining the baggage handling system, leads daily operations, supervises employees and subcontractors, ensures compliance with safety and site policies, and promotes continuous improvement through training, performance management, and root cause analysis. The Supervisor helps maintain safe, efficient, high-quality service and supports team development. This is a full-time, non-exempt position paid hourly, with an annual performance bonus program. The schedule depends on operational needs and may include nights and weekends. Travel may be approximately 50% within the U.S. before go-live for onboarding, training, and operational readiness, then is expected to decrease to less than 10%. The employee may also support other Vanderlande airport sites. The work takes place in secured baggage-handling areas, repair stations, and on airfields, sometimes under strict deadlines tied to flight schedules. The role involves active physical work, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, reaching, and working from ladders and scaffolds. The employee may lift or move items over 50 pounds and handle parts, tools, conveyor systems, and other equipment. Work may involve greasy parts, uncomfortable positions, mechanical components and vibration, and loud noise from aircraft engines and equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

At least 5 years of experience in the electro-mechanical field.
At least 2 years of experience as a team leader or supervisor.
High school diploma or GED equivalent.
Valid driver's license.
Experience in industrial, commercial construction, or material handling/conveyor systems industries.
Ability to attain and maintain an Airport I.D. Badge.
Strong team-building and group leadership skills.
Ability to provide feedback in an open and constructive manner.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Ability to advise and support engineers effectively.
Clear written and verbal communication across organizational levels.
Excellent organizational and time-management abilities.
Analytical skills to identify issues and develop practical solutions.
Strong communication skills, work ethic, and technical aptitude.
Ability to mentor others and grow with the company's expansion.
Professional confidence representing the company externally.
Commitment to safety and adherence to safe work practices.
Willingness and ability to travel approximately 50% within the U.S. before go-live, with travel expected to decrease to less than 10% afterward, and to support other Vanderlande airport sites as needed.
Flexibility to work nights and weekends as operational needs require.

Nice To Haves

Technical education in mechanical or electrical fields, preferably mid-level or higher.
Experience supervising operations in airport or warehouse environments.
Background in conveyor systems or material handling services.
Knowledge of safety programs and certifications such as OSHA 30.

Responsibilities

Guide and support onsite personnel working on the Individual Carrier System (ICS) and Passenger Boarding Bridge (PBB), under the direction of the Operations and Maintenance Manager.
Lead and supervise daily operations and team performance for operational and maintenance personnel, including subcontractors.
Participate in weekly, monthly, and quarterly performance meetings with the Operations and Maintenance Manager and customers as needed.
Implement and ensure staff adherence to the health and safety plan, training requirements, and company health and safety program.
Improve the capability and capacity of operations and maintenance personnel through training, leadership, and performance management.
Ensure safe working conditions and adherence to safe work practices.
Maintain and enforce site policies and procedures, including communication and safety plans, contingency plans, attendance, workmanship quality control, inventory management, training requirements, and PLC code control under TSA PODS 4.2 guidelines.
Promote training initiatives and ensure staff follow standard operating procedures.
Conduct ongoing baggage handling system (BHS) assessments and analyze BHS failures to identify root causes.
Promote equipment and surrounding-area cleanliness and good housekeeping.
Work with the Operations and Maintenance Manager to manage employee data related to labor hours, response, work-order completion, and problem resolution.
Set up, adjust, and maintain LMS parameters.
Identify recurring issues and develop improvement ideas concerning work quality, employee performance, and cooperation with the Operations and Maintenance Manager.
Distribute work and monitor progress and quality.
Improve team performance and support employee development.
Supervise and coordinate third-party activities during specialist operations, maintenance, or repair work on the shift.
Manage contractor permits to work and sign-offs.