Maintenance Supervisor

PeakMade Real Estate•San Marcos, TX

About The Position

The Maintenance Supervisor maintains operations at an assigned apartment community, including service requests, preventative maintenance, safety compliance, and customer service. The role spends approximately 60–70% of its time performing hands-on repairs and maintenance, with the remaining time spent supervising associates and contractors and performing general management functions. The supervisor leads the maintenance team with a resident-focused attitude and works with the Property Manager to support strong property performance within budget guidelines.

Requirements

High school diploma or equivalent.
At least 2 years of maintenance supervisory experience.
EPA Type II certification.
Must live within 30 miles of the assigned property.
Valid driver’s license and current automobile insurance; must furnish a reliable personal vehicle to perform job functions.
Other licenses and certifications as required by local, state, or federal law.
Basic hand tools, which are not provided by the community.
Ability to use general maintenance equipment, including hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment, without jeopardizing the safety of oneself, coworkers, or residents.
Ability to diagnose problems with and repair applicable systems and features, including major appliances, HVAC, intermediate plumbing, intermediate electrical work where no license is required, sheetrock, general carpentry, pool care if required, roofs and gutters, painting, irrigation, landscaping, fountains, foundations and sidewalks, ice and snow, golf carts, and small engines.
Ability to transport or move up to 50 pounds over variable distances.
Ability to use ladders to access heights above eight to nine feet.
Ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit.
Ability to personally perform general maintenance repair tasks without endangering oneself, residents, or fellow employees.
Frequent bending and/or stooping to access equipment and machinery.

Nice To Haves

Maintenance experience in the multifamily industry is highly preferred.
CPO certification preferred.

Responsibilities

Assist the Property Manager in managing the customer service program and follow Peak Simply Service Standards.
Prioritize and assign service requests, monitor daily completion, follow up on outstanding items, and assist with requests as needed.
Inspect grounds, buildings, and community features daily to minimize liability concerns and maintain curb appeal.
Maintain a preventative maintenance program to extend asset life and minimize future repairs.
Identify and implement energy-saving measures that promote conservation.
Manage maintenance supply inventory within budget guidelines.
Maintain an organized, properly stocked maintenance shop in accordance with safety standards and OSHA guidelines.
Maintain the hazard communications program and teach and promote safe work practices.
Participate in monthly unit inspections as required.
Assist residents with move-in and move-out processes.
Manage the key control program according to the Peak policy manual.
Schedule and direct workers performing maintenance and repairs related to turn events within budget guidelines, and supervise vendors and contractors throughout the turn process.
Supervise the preparation, restoration, and cleaning of vacant units for marketing.
Direct scheduled maintenance on equipment in accordance with manufacturers’ recommendations and operating manuals.
Address resident and employee concerns and resolve issues in a timely, professional manner.
Assist with upkeep and cleaning of the office, common areas, and model, and maintain accurate records.
Work with the National Facilities Director to obtain bids for capital improvements.
Work with the Property Manager to maximize property performance within budget guidelines.

Benefits

Paid parental leave and one year of diapers.
15 days of PTO plus 2 additional Wellbeing Days.
401(k) match.
Wellness initiatives, healthy team competitions, and reward programs through Peak's LiveWell program.
Facilities-related leadership program.
Additional technical training.
Technical certifications available, including HVAC and CPO.
Employee Resource Groups.
Monthly renewal bonuses.
Additional rewards and recognition.
10 Year Peakiversary Trip.