Maintenance Supervisor - Emblem Park

Greystar Management Services•Nashville, TN

18h•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. This position is at Emblem Park, a stabilized midrise community with 346 units, and follows a Monday–Friday schedule with a rotating on-call schedule. The role handles resident service requests and routine maintenance, prepares vacant homes for new residents, establishes and maintains cleanliness and appearance standards, inspects work performed by service team members and outside providers, manages supplies and inventory, and supports maintenance budgeting and expense control. The supervisor also conducts safety meetings and helps ensure compliance with safety requirements while providing responsive, respectful customer service to residents and colleagues. The position requires working indoors and outdoors in varied weather and may involve local routine travel. Work schedules are flexible and include on-call coverage during evenings, weekends, and holidays. The posted hourly range is $38.00–$40.00. Additional compensation may include performance-based bonuses. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; eligible onsite housing discounts; paid sabbatical; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and optional supplemental plans.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law, and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to use logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, and to remain calm while resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact for internal team members and external visitors, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for management.
Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call duties during evenings, weekends, and holidays.
Valid driver’s license to operate a golf cart on the property, if applicable.
Certifications required by state and local jurisdictions.
EPA Type I and II or Universal certification if the position requires working on sealed HVAC systems, testing system pressures, or handling refrigerants.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Complete resident-generated work orders and routine upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process, including pre-move-out inspections, creating maintenance punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop standards for cleanliness and appearance across grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by other service team members and develop corrective action plans as needed.
Inspect contractors’ and vendors’ work, materials, and services to verify they meet quality standards, scope, and specifications.
Maintain inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventative maintenance procedures in accordance with the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-cutting and expense control by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, ensure material safety data sheets are current and accessible, and stay current on OSHA and other applicable safety requirements.
Provide responsive customer service, answer questions, address complaints sensitively, and complete assigned work orders with efficiency and urgency.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual performance-based bonuses for corporate positions, or weekly, monthly, and/or quarterly bonus programs for onsite property positions.