Maintenance Supervisor - Caledonia, MI

RangeWater•Caledonia, MI

6d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the property's interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role manages the maintenance team, supports hiring and training, oversees the make-ready process, completes and inspects maintenance work, and helps maintain the property's equipment, supplies, and compliance with safety requirements. The position works a 40-hour regular work week. Site operating hours are typically Monday through Friday, 9 a.m.–6 p.m.; Saturday, 10 a.m.–5 p.m.; and Sunday, 1 p.m.–5 p.m., though hours may vary by state and location. The Maintenance Supervisor must be available for scheduled weekends and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. The work includes frequent exposure to outdoor elements that may be unpleasant or hazardous, and may require local or non-local business travel. Applicants must have a high school diploma or GED equivalent, a valid driver's license, EPA Type I and II or Universal refrigerant recycling certification, and a valid Certified Pool Operator or Certified Spa and Pool Operator certificate, along with certifications required by applicable state and local jurisdictions. The role requires working knowledge of OSHA standards and MSDS regulations, computer and property-management software proficiency, and the ability to perform the job's physical duties. A technical degree is preferred.

Requirements

High school diploma or GED equivalent.
Working knowledge of OSHA standards and MSDS regulations.
1–3 years of supervisor experience, with proven ability to hire, lead, direct, evaluate, and manage team members.
1–3 years of management experience is listed; management experience is preferred.
Valid driver's license.
EPA Type I and II or Universal certification for refrigerant recycling.
Valid Certified Pool Operator or Certified Spa and Pool Operator certificate, plus certifications required by state and local jurisdictions.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Ability to stand, walk, reach, climb, stoop, squat, sit, and perform keyboard work as required.
Availability to work scheduled weekends and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
Ability to perform essential job functions unaccompanied.
Routine local travel may be required for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

Technical degree.
2–3 years of apartment maintenance experience or equivalent.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.
Strong communication and delivery skills, with the ability to connect with people at all levels.

Responsibilities

Manage the maintenance team and assist with employee evaluations.
Interview, hire, orient, and train new team members.
Oversee the make-ready process from beginning to end in accordance with company policies and procedures.
Complete and assist with work orders arising from resident service requests and routine property upkeep; diagnose problems and make repairs in accordance with policies, safety standards, and code requirements.
Inspect work performed by service team members and develop corrective action plans as needed.
Inspect work performed by contractors, vendors, and other service providers to verify quality and compliance with scope and specifications.
Maintain adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Assist the Community Manager in developing maintenance and capital expense budgets.
Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Keep informed about changes in technology and industry standards.
Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Provide customer service in interactions with employees, residents, clients, and vendors, and resolve customer complaints and issues.
Maintain the property's safety, cleanliness, appearance, and appeal; report mechanical or electrical equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
Ensure the property maintenance team complies with company standards for service requests.
Conduct scheduled RangeWater safety meetings, maintain required documentation, complete inspections as needed, and support compliance with safety laws and requirements.
Perform other duties as assigned.