Community Manager - Caledonia, MI

RangeWater Real Estate • Caledonia, MI

17h • Onsite

About The Position

The Community Manager manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures that property operations comply with Company policies and procedures and all laws and regulations governing multifamily housing operations.

The position leads and evaluates employees, supports hiring and training, develops marketing and leasing strategies to meet revenue goals, and manages budgets, forecasts, financial records, reports, and invoicing. It monitors market and economic trends, enforces lease terms, oversees client and owner relationships, and manages contractors and vendors. The Community Manager is also responsible for the property’s safety, cleanliness, appearance, maintenance-service standards, and resolution of customer complaints and issues.

The role is based in an office environment with frequent exposure to outdoor conditions. The schedule is 40 hours in a regular work week, and weekend work is required when scheduled. Routine local travel and occasional non-local travel may be required.

Requirements

• High school diploma or GED equivalent.
• 1–3 years of supervisor experience, with skills to hire, lead, direct, evaluate, and manage subordinates and team members.
• 1–3 years of multifamily property management experience.
• Valid current driver’s license.
• Ability to work weekends when scheduled and perform essential job functions unaccompanied.
• Proficiency with internet, word processing, spreadsheet, and database-management programs for reporting.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
• Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
• Ability to make routine local business-related trips and non-local business travel when required.

Nice To Haves

• Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
• Strong communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

• Manage and coordinate team members’ daily activities and property resources to meet budgeted financial and operational goals.
• Ensure property operations comply with Company policies and procedures and applicable laws and regulations.
• Manage the team, conduct employee evaluations, and interview, hire, orient, and train new hires.
• Meet revenue goals through sales and short- and long-term marketing and leasing strategies; identify areas for property improvement.
• Model budgets, forecast, analyze and manage profitability, maintain financial records and reports, and manage invoicing.
• Analyze market and economic trends that may affect the property and recommend improvements; stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
• Enforce lease terms, including apartment inspections, evictions, collections, and notifications, and take appropriate action.
• Conduct property tours, provide performance updates to clients and owners, and meet with clients as needed.
• Manage contractors and vendors.
• Maintain property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and injuries or accidents; and ensure the maintenance team meets Company service-request standards.
• Resolve customer complaints and issues.
• Shop competitors and build relationships in the local market and industry.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life insurance and short-term disability.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, subject to property and ownership specifics.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED