Maintenance Supervisor - Caledonia, MI
About The Position
The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the property's interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role manages the maintenance team, supports employee evaluations and hiring, and oversees the make-ready process. It also involves completing and coordinating maintenance work, inspecting work by team members and contractors, managing parts and supplies, supporting maintenance budgeting and cost control, and keeping informed about changes in technology and industry standards. The supervisor is responsible for property safety, cleanliness, and appearance; compliance with company standards and applicable safety requirements; monthly preventive maintenance; and responsive service to residents and other customers. The position is scheduled for 40 hours in a regular work week, with flexibility required for scheduled weekends and on-call coverage during evenings, weekends, and holidays. Work includes frequent exposure to outdoor conditions that may be unpleasant or hazardous, and may require routine local or non-local business travel.
Requirements
- High school diploma or GED equivalent.
- Working knowledge of OSHA standards and MSDS regulations.
- One to three years of supervisor experience, with skills to hire, lead, direct, evaluate, and manage subordinates and team members.
- One to three years of management experience.
- Strong communication and delivery skills, with the ability to connect with people at all levels.
- Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
- Strong proficiency in property management software.
- Current valid driver's license.
- EPA Type I and II or Universal certification for refrigerant recycling.
- Valid Certified Pool Operator or Certified Spa and Pool Operator certificate.
- All certifications required by state and local jurisdictions.
- Able to work scheduled weekends and perform essential job functions unaccompanied.
- Able to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays, and perform essential job functions unaccompanied.
- Able to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
- Frequently able to stand, walk, reach, climb, stoop, and squat; intermittently able to sit and perform keyboard work.
Nice To Haves
- Technical degree.
- Two to three years of apartment maintenance experience or equivalent.
- Experience with Entrata, Yardi, and/or One Site property management software.
Responsibilities
- Manage the maintenance team and assist with employee evaluations.
- Interview, hire, orient, and train new hires.
- Oversee the make-ready process from beginning to end in accordance with company policies and procedures.
- Complete and assist with work orders from resident service requests and routine property upkeep by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
- Inspect work performed by service team members and develop corrective action plans as needed.
- Inspect contractor, vendor, and other service-provider work to verify quality, scope, and specifications.
- Maintain adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
- Assist the Community Manager in developing maintenance and capital expense budgets.
- Support cost-cutting and expense-control programs by repairing parts when practical, avoiding waste, and using tools and equipment correctly.
- Keep informed about changes in technology and industry standards.
- Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
- Demonstrate customer service in interactions with employees, residents, clients, and vendors.
- Maintain the property's safety, cleanliness, general appearance, and appeal; report mechanical or electrical equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
- Ensure the property maintenance team meets company standards for service requests.
- Conduct scheduled safety meetings, keep required documentation current, perform inspections as needed, and help ensure compliance with safety laws and requirements.
- Resolve customer complaints and issues.
- Perform other duties as assigned.
Benefits
- Two or more weeks of paid time off.
- Paid holidays.
- Medical, dental, and vision insurance.
- 401(k) enrollment opportunity.
- Employer-paid basic life and short-term disability coverage.
- Paid parental leave for birthing and non-birthing parents after six months.
- Potential opportunity for rent savings, depending on property and ownership.
- Cell phone allowance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
