Maintenance Supervisor

GMH Associates•Newtown Township, PA
•$0 - $38

About The Position

The Maintenance Supervisor reports to the General Manager and oversees the property's maintenance needs, physical appearance, and work orders within an allotted budget. The role includes hands-on maintenance, general upkeep and repairs to units and grounds, oversight of the work order tracking system, and managing the turn and make-ready process. The Maintenance Supervisor also supervises the maintenance team and maintains positive resident relations through outstanding customer service. A rotating on-call schedule and some weekend availability are required.

Requirements

  • At least 3 years of experience in apartment or hospitality maintenance is preferred.
  • 2–3 years of experience managing a team.
  • HVAC I and II Certification required.
  • A valid driver's license, good driving record, and proof of insurance are required.
  • Strong organizational, interpersonal, leadership, and basic computer skills.
  • Ensure company policy and state and federal safety and fair housing laws are met.

Nice To Haves

  • Apartment or hospitality maintenance experience.
  • Mechanical background.

Responsibilities

  • Maintain positive resident relations through outstanding service.
  • Participate in the daily operations of the property.
  • Train and supervise all Maintenance Team Members.
  • Negotiate, schedule, and contract with vendors.
  • Manage the turn and make-ready process and inspect units for move-in readiness.
  • Conduct regular property health and safety inspections.
  • Communicate with the General Manager about maintenance or curb-appeal problems requiring further attention.
  • Respond appropriately to emergencies according to policies and procedures.
  • Hold daily meetings to ensure work orders are assigned and completed.
  • Develop standards for the cleanliness and overall appearance of buildings and common areas in accordance with community and company standards.
  • Periodically inspect work performed by contractors and vendors to verify that work, materials, and services meet quality standards, scope, and specifications.
  • Perform hands-on maintenance and general upkeep and repairs to units and grounds.
  • Ensure the work order tracking system is used and followed up with properly.

Benefits

  • Health, vision, and dental insurance for the employee and dependents.
  • Prescription drug plan.
  • Employee Assistance Program.
  • Short-term and long-term disability insurance.
  • Group life insurance.
  • 401(k) program with employer contribution.
  • Paid vacation, sick time, and holidays.
  • Paid parental leave.
  • Direct deposit.
  • Collegial work environment.
  • Time off to volunteer.
  • Employee referral program.
  • Voluntary benefits.
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