Maintenance Supervisor

Dream Live Prosper Communities•Asheville, NC

21d•Onsite

About The Position

Dream Live Prosper Communities is seeking a skilled, experienced maintenance professional to lead the service department at Dream Asheville Exchange in Asheville, North Carolina. The Maintenance Supervisor oversees community maintenance, inventory, property systems, resident maintenance requests, vendors, and the maintenance team, while supporting an exceptional living experience for residents. The role includes implementing preventive maintenance, managing budgets and purchasing, coaching staff, and performing hands-on maintenance across HVAC, electrical, plumbing, and pool systems. This is a full-time position with a flexible schedule and varied work hours that may include weekends. Candidates should bring strong technical knowledge, leadership and problem-solving abilities, and a service-oriented mindset. Physical duties include navigating stairs and regularly lifting more than 50 pounds. The position also requires a valid driver's license, a clean driving record, a dependable vehicle for daily duties and on-call needs, and personal ownership of essential hand tools. Dream Live Prosper Communities is a subsidiary of DLP Capital. The organization describes its work as financing the building of thriving communities and providing safe, attainable housing. Its culture emphasizes purpose, growth, high standards, professional development, and servant leadership. Benefits and perks include PTO, health, dental, vision, and life insurance, 401(k) matching, learning and educational incentives, Volunteer Time Off, well-being programs, company events, self-improvement and productivity tools, and the opportunity to make a difference.

Requirements

Extensive background as an HVAC Service Manager or in a comparable position.
Deep technical expertise in HVAC controls, components, and full systems.
Collaborative leadership style and strong team management capabilities.
Superior decision-making and problem-solving skills.
Understanding of cost management and budget oversight.
Effective interpersonal and communication skills with residents, vendors, and staff.
Valid driver's license, clean driving record, and dependable vehicle for daily duties and on-call needs.
Personal ownership of essential hand tools.
Physical stamina to navigate stairs and regularly lift over 50 pounds.
Positive, service-oriented mindset.

Nice To Haves

HVAC certifications and professional licenses are highly preferred.
Experience within property management operations is beneficial.

Responsibilities

Deliver outstanding customer service to residents.
Implement financial efficiencies and manage maintenance budgets.
Ensure resident maintenance requests receive a response within 24 hours.
Oversee maintenance team schedules, focus areas, and on-call rotations.
Coach and mentor the maintenance team.
Manage apartment turns within a five-day window while ensuring high-quality repairs.
Perform hands-on maintenance across electrical, plumbing, HVAC, and pool systems.
Monitor property safety, address emergencies, and maintain grounds.
Supervise vendors and optimize purchasing through AppFolio.
Manage security deposit processing.
Participate in departmental meetings.
Oversee community maintenance, inventory, and property systems.
Implement preventive maintenance programs and manage vendor relationships.