Maintenance Supervisor - Greenview Village EPA Cert Required

Elmington Property Management•Knoxville, TN

10d

About The Position

The Maintenance Supervisor oversees the maintenance process for the property, including ordering supplies, diagnosing maintenance problems, and performing service requests. The role requires a strong background in HVAC, plumbing, electrical work, and general carpentry. The supervisor provides exemplary customer service to residents, maintains the property's physical condition, and supports the service team in delivering timely, high-quality work. The position may require responding to issues outside the normal work schedule when needed and includes travel up to 10% of the time. The selected candidate must hold an EPA Section 608 Certification or an HVAC Certification. If not already certified, the candidate must obtain the required certification within 60 days of employment. The role also involves supervising service staff, managing expenditures against budget expectations, and completing maintenance work across appliances, HVAC, plumbing, electrical systems, pools, carpentry, roofs, gutters, landscaping, and snow or ice removal.

Requirements

Must hold an EPA Section 608 Certification or an HVAC Certification; if not currently certified, must obtain the required certification within 60 days of employment.
Strong background in HVAC, plumbing, electrical work, and general carpentry.
Ability to diagnose and repair major appliances, HVAC systems, plumbing, electrical systems where no license is required, general carpentry, pools, roofs, and gutters.
Ability to communicate effectively with residents and coworkers, including in difficult situations.
Ability to use hand tools and power tools.
Ability to operate computers and other technological devices to access email and company software.
Ability to respond to issues outside normal work hours when required.
Travel up to 10% of the time.
Ability to occasionally lift and/or move up to 75 pounds.
Ability to withstand seasonal outdoor cold and heat.

Nice To Haves

OSHA 10 or OSHA 30 Certification.
Certified Pool Operator (CPO) certification.
Plumbing or electrical licenses or certifications, depending on state requirements.

Responsibilities

Supervise the workflow of service staff and delegate workload.
Supervise maintenance of the property's physical condition.
Meet and exceed budget expectations for expenditures.
Order supplies, materials, and tools as needed.
Diagnose problems and repair major appliances, HVAC systems, plumbing, electrical systems where no license is required, general carpentry, pools, roofs, and gutters.
Address landscaping and snow or ice removal issues.
Communicate effectively with residents and coworkers, including in difficult situations.
Perform service requests correctly and promptly, and respond to work orders professionally and in a timely manner.
Execute company requirements for service work orders and vacant turn times.
Provide exemplary customer service to residents by proactively solving issues and creating a warm, welcoming environment.
Use hand tools and power tools to participate in property upkeep.
Oversee removal of debris and other objects from the property.
Respond to issues outside the normal work schedule when required.
Ensure adherence to company policies and procedures.
Use computers and other technological devices to access email and company software.
Perform other duties as assigned.