Maintenance Supervisor

Avenue5 Residential • Euless, TX

16d

About The Position

The Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property. The role ensures the property meets Avenue5 policies and standards, applicable local, state, and federal regulations, and the company risk management program. It also contributes to and adheres to the property budget.

The supervisor works with the maintenance team to complete service requests and unit make-readies, maintain accurate work orders, inspect the property, and perform or oversee repairs and preventative maintenance. The position supports residents and property operations through timely responses, emergency management, safety practices, professional communication, and collaboration with property leadership, vendors, contractors, and the maintenance team.

Requirements

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver's license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain a professional appearance and comply with the prescribed uniform policy.
• Must comply with all safety requirements.
• Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Oversee day-to-day maintenance operations and the physical upkeep of the assigned property.
• Ensure compliance with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program.
• Work with the maintenance team to complete daily maintenance tasks, service requests, and unit make-readies to required standards.
• Review and track service request progress, identify recurring maintenance issues, and ensure work orders are completed promptly to company standards and resident satisfaction.
• Respond to maintenance issues promptly and professionally.
• Perform maintenance and repair work involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
• Perform carpentry repairs, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
• Perform preventative maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Inspect grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly with the maintenance supervisor and property manager.
• Promote safety and risk management in accordance with applicable laws, regulations, and company rules.
• Help monitor emergency on-call and after-hours maintenance response times and address issues as needed; participate in the on-call rotation when necessary.
• Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with current and prospective residents.
• Build positive, active, and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and promote professional conduct and appearance.
• Administer the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when needed and monitor their compliance with company policy.
• Work with the property manager to maintain compliance with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to discuss challenges and operations.
• Keep maintenance costs within the property budget and provide input on future budget expenses.
• Perform other duties as assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Time-off plan with 10 paid holidays, including a community service day and the employee's birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED