Maintenance Supervisor I

Horning Management Corporation•Washington, DC

About The Position

The Maintenance Supervisor I provides day-to-day technical leadership for property maintenance and works in partnership with the Property Manager, who is the manager of record for on-site staff. This is a hands-on working supervisor role: the supervisor directs and supports the maintenance team while personally completing service requests, unit turns, preventive maintenance, and emergency repairs as needed. The role also partners with the Regional Maintenance Manager on capital and preventive maintenance planning. The position shares accountability with the Property Manager for resident service quality, the physical condition of the property, vendor coordination, inspection readiness, and the technical development of maintenance staff. The role is successful when residents receive responsive, professional service; preventive maintenance and inspections are completed on schedule; vacant units meet company standards; and the maintenance team is engaged, accountable, and developing. The supervisor provides day-to-day technical direction, schedules and assigns work, coaches staff, and participates in hiring, onboarding, training, performance reviews, and corrective action. The role oversees vacant-unit make-ready work, property and unit inspections, remediation, vendor work, and maintenance spending recommendations. It supports applicable housing-program compliance and ensures adherence to safety, fair housing, environmental, and building-code requirements. The position participates in an on-call rotation and serves as the technical escalation point for after-hours emergencies. The supervisor has authority to direct daily maintenance work and authorize emergency repairs up to a threshold defined by company policy. The Property Manager approves PTO, schedule changes, and time records and owns final personnel decisions and the property budget, in partnership with the Regional Maintenance Manager where applicable. The role typically provides operational supervision to one or two maintenance staff at this property size.

Requirements

High school diploma or GED and at least three years of multifamily maintenance experience, including at least one year in a lead or working-lead capacity; alternatively, an advanced trade credential and at least two years of related experience including lead exposure.
Working knowledge of facilities management standards, concepts, practices, procedures, and policies, with the ability to apply them in a small-to-mid-size multifamily setting.
Demonstrated competence in electrical work, carpentry, plumbing, appliance repair, and HVAC.
EPA Section 608 Universal certification.
Strong leadership, communication, and resident-service skills.
Ability to manage competing priorities, hold staff and vendors accountable, and work independently and collaboratively.
Reliable transportation to and from the worksite.
Ability to participate in on-call rotation, including nights, weekends, and holidays.
Proficiency with property management and workforce systems used at Horning, including Yardi, AppWork, ADP, and Microsoft Outlook, or demonstrated ability to learn comparable systems quickly.
Ability to walk the property frequently, work outdoors in varying weather, and use hands, fingers, and wrists to operate tools and equipment.
Ability to distinguish colors at all times for tasks involving wiring, labels, and paint.
Ability to lift, carry, and maneuver 40 to 75 pounds.

Nice To Haves

CAMT (Certified Apartment Maintenance Technician) or CAMS credential.
CFC Universal certification.
CPO (Certified Pool Operator) certification for properties with pool amenities.
Familiarity with HUD physical condition standards and REAC inspection preparation, or experience supporting Tax Credit / LIHTC or RCC compliance.
Experience working with asbestos and lead-based paint protocols common in pre-1985 DC-area properties.
Experience supervising a small maintenance team in a DC, Maryland, or Virginia multifamily setting.
Bilingual English/Spanish.

Responsibilities

Provide day-to-day technical leadership and direction to the on-site maintenance team in partnership with the Property Manager, including scheduling, work assignments, performance feedback, and coaching.
Partner with the Property Manager and Regional Maintenance Manager on hiring, onboarding, training, performance reviews, and progressive corrective action.
Conduct or participate in maintenance team meetings, deliver toolbox safety talks, and support ongoing skills development.
Build weekly work schedules for staff and vendors covering service requests, unit turns, preventive maintenance, and curb appeal.
Personally complete service requests, unit turns, preventive maintenance, and emergency repairs as needed.
Maintain working knowledge of maintenance programs and capital improvement projects and provide field input on scope and execution.
Maintain an organized, safe, and well-stocked maintenance shop and supply rooms.
Oversee vacant-unit make-ready work by inspecting units, assigning turn work, meeting timelines and budgets, coaching the team on quality standards, and inspecting completed turns before sign-off.
Prepare the property and units for applicable inspections, including HUD and REAC inspections, and lead remediation of findings.
Complete and document monthly building and unit inspections and remediate findings to meet company operating standards.
Solicit vendor bids and coordinate vendor work with approval from the Property Manager and Regional Maintenance Manager; verify work quality, scope, and invoice accuracy before sign-off.
Track and recommend maintenance spending across supplies, repairs and maintenance, and contract services; flag budget variances to the Property Manager.
Ensure compliance with OSHA, EPA, Fair Housing, and applicable federal, state, and local codes; support affordable-housing program compliance and inspection readiness where applicable.
Set and reinforce resident-service standards for the maintenance team, coordinate with the Property Manager on communications about complex or extended repairs, and professionally handle escalated resident situations.
Participate in the on-call rotation and serve as the technical escalation point for after-hours life-safety, water, fire, and electrical emergencies.
Perform other duties as assigned by the Property Manager or Regional Maintenance Manager.