Maintenance Supervisor I
About The Position
The Maintenance Supervisor I provides day-to-day technical leadership for property maintenance and works in partnership with the Property Manager, who is the manager of record for on-site staff. The supervisor directs and supports the technical work of the maintenance team and partners with the Regional Maintenance Manager on capital and preventive maintenance planning. This is a hands-on working-supervisor role, personally performing maintenance work alongside the team. The role is jointly accountable with the Property Manager for resident service quality, the property's physical condition, vendor coordination, inspection readiness, and the technical development of maintenance staff. It oversees service requests, vacant-unit turns, preventive maintenance, inspections, safety and compliance, maintenance spending recommendations, and vendor work. The supervisor also participates in an on-call rotation and serves as the technical escalation point for after-hours emergencies.
Requirements
- High school diploma or GED and at least 3 years of multifamily maintenance experience, including at least 1 year in a lead or working-lead capacity; alternatively, an advanced trade credential and at least 2 years of related experience including lead exposure.
- Working knowledge of facilities management standards, concepts, practices, procedures, and policies, and ability to apply them in a small-to-mid-size multifamily setting.
- Demonstrated competence in electrical work, carpentry, plumbing, appliance repair, and HVAC.
- EPA Section 608 Universal certification.
- Strong leadership, communication, and resident-service skills.
- Ability to manage competing priorities, hold staff and vendors accountable, and work independently and collaboratively.
- Reliable transportation to and from the worksite.
- Ability to participate in an on-call rotation, including nights, weekends, and holidays.
- Proficiency with Yardi, AppWork, ADP, and Microsoft Outlook, or demonstrated ability to quickly learn comparable systems.
- Ability to lift, carry, and maneuver 40 to 75 pounds.
- Ability to distinguish between colors at all times.
Nice To Haves
- CAMT (Certified Apartment Maintenance Technician) or CAMS credential.
- CFC Universal certification.
- CPO (Certified Pool Operator) certification for properties with pool amenities.
- Familiarity with HUD physical condition standards and REAC inspection preparation, or experience supporting Tax Credit / LIHTC or RCC compliance.
- Experience with asbestos and lead-based paint protocols, common in pre-1985 DC-area properties.
- Experience supervising a small maintenance team in a DC, MD, or VA multifamily setting.
- Bilingual English/Spanish skills.
Responsibilities
- Provide day-to-day technical leadership and direction to the on-site maintenance team in partnership with the Property Manager, including scheduling, work assignments, feedback, and coaching.
- Partner with the Property Manager and Regional Maintenance Manager on hiring, onboarding, training, performance reviews, and progressive corrective action.
- Conduct and participate in maintenance team meetings, deliver toolbox safety talks, and support skills development.
- Build and maintain weekly work schedules for staff and vendors covering service requests, unit turns, preventive maintenance, and curb appeal.
- Personally complete service requests, turns, preventive maintenance, and emergency repairs as needed.
- Maintain working knowledge of maintenance programs and capital improvement projects and provide field input on scope and execution.
- Keep the maintenance shop and supply rooms organized, safe, and well stocked.
- Oversee vacant-unit make-ready work by inspecting units, assigning work, ensuring timely and on-budget delivery, coaching on quality standards, and inspecting completed turns before sign-off.
- Prepare the property and units for inspections, including HUD and REAC inspections where applicable, and lead remediation of findings.
- Complete monthly building and unit inspections, document findings, and address deficiencies to meet Horning operating standards.
- Solicit vendor bids and coordinate vendor work with approval from the Property Manager and Regional Maintenance Manager; verify work quality, scope, and invoice accuracy before sign-off.
- Track and recommend maintenance spending across supplies, repairs and maintenance, and contract services; flag variances to the Property Manager.
- Ensure compliance with OSHA, EPA, Fair Housing, and applicable federal, state, and local codes; support affordable-housing compliance and inspection readiness where applicable.
- Set and reinforce resident-service standards for the maintenance team; coordinate with the Property Manager on communications about complex or extended repairs and handle escalated resident situations professionally.
- Participate in the on-call rotation and serve as the technical escalation point for after-hours life-safety, water, fire, and electrical emergencies.
- Perform other duties as assigned by the Property Manager or Regional Maintenance Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
