Maintenance Sales Representative

FIRSTCALL MECHANICAL GROUP LLC•South Amboy, NJ

13d•$65,000 - $100,000

About The Position

FirstCall Mechanical is seeking a Maintenance Sales Representative to grow and improve the profitability of its HVAC service business. The role focuses on identifying new business opportunities, building relationships with prospective customers, and securing long-term service agreements. The representative develops customer-focused solutions involving HVAC service agreements, preventative maintenance, and other service offerings to support customers and the company’s growth. The position involves regular travel to customer locations, job sites, and business meetings, with work taking place in a field environment and commercial facilities. The representative works with the local Branch Leader, Service Team, Operations Team, and customers. This role reports to the local Branch Leader.

Requirements

2–3+ years of progressive sales experience; HVAC, commercial services, facilities, construction, or a related industry is preferred.
Proven ability to develop new business, generate leads, and close sales opportunities.
Ability to communicate technical concepts clearly and effectively to customers and decision-makers.
Strong presentation, negotiation, and relationship-building skills.
Self-motivation and ability to manage a territory, prioritize opportunities, and drive results independently.
Ability to read and understand instructions, correspondence, and business documents.
Professional written and verbal communication skills, including the ability to present information clearly and confidently in individual and group settings.
Ability to calculate discounts, percentages, margins, and sales projections and interpret basic reports and sales metrics.
Ability to identify customer needs, evaluate challenges, recommend solutions, and make sound business decisions.
Ability to manage multiple opportunities, prioritize activities, and adapt to changing customer and market conditions.
Ability to operate computer equipment, reach with hands and arms, and communicate effectively; frequently stand, walk, and sit; occasionally climb, balance, stoop, kneel, crouch, or crawl; regularly lift or move up to 25 pounds and occasionally up to 50 pounds.
Vision abilities including close, distance, and peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

Experience selling HVAC service agreements, preventative maintenance programs, or recurring service solutions.
Strong understanding of commercial HVAC systems and building operations.
Experience using CRM or sales management tools.

Responsibilities

Identify, target, and develop new business through prospecting, networking, referrals, market research, and relationship building.
Build and maintain a sales pipeline by engaging prospective customers, scheduling appointments, and advancing opportunities through the sales process.
Conduct discovery meetings and sales calls with facility directors, property managers, building owners, and other decision-makers to understand HVAC challenges, operational goals, and service needs.
Identify customer needs related to equipment reliability, system performance, energy efficiency, operating costs, and preventative maintenance.
Explain the value of proactive HVAC maintenance, service agreements, digital service solutions, sustainability initiatives, and long-term equipment performance.
Develop customized service solutions using FirstCall Mechanical’s capabilities and resources.
Prepare, present, negotiate, and close proposals for HVAC service and maintenance offerings.
Grow recurring maintenance agreements by converting opportunities into profitable customer relationships and expanding service opportunities.
Collaborate with operations teams on customer onboarding, kickoff meetings, and the transition from sale to service delivery.
Maintain sales activity, customer information, pipeline updates, and account progress in BuildOps and other company systems.
Develop territory growth strategies aligned with FirstCall Mechanical’s goals.
Achieve sales goals by generating new opportunities and expanding the customer base.
Develop technical HVAC knowledge and sales skills through FirstCall Academy and ongoing industry learning.
Deliver a strong customer experience and represent FirstCall Mechanical professionally, with urgency and commitment to customer success.

Benefits

Competitive weekly pay.
Medical, dental, vision, and other healthcare coverage, including some company-paid plans.
401(k) retirement savings plan with a 5% match.
Life insurance and short- and long-term disability coverage.
Up to four weeks of paid time off.
Nine paid holidays, plus Veterans Day for veterans.
Company-sponsored education and career advancement programs, including FirstCall Academy, LEAP, and the FirstCall Progression Program.
$2,500 referral bonus per referral.
Company vehicle or allowance.
Mobile phone or phone allowance.
Uniforms and work boot allowance.