Maintenance Porter

SP Plus • Chicago, IL

1d

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. The Maintenance Porter performs facility maintenance and cleaning duties and interacts with customers, working with minimum supervision. Previous experience is preferred but is not required for all positions. Depending on the assignment and facility, the role may involve equipment servicing and general housekeeping, as well as facility maintenance, electrical, or painting skills.

Requirements

• High school diploma or a combination of experience and education.
• Ability to perform each essential duty satisfactorily, with or without reasonable accommodation.
• Ability to work with minimum supervision.
• Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
• Clear oral communication, active listening, ability to seek clarification, and appropriate responses to questions.
• Clear and informative written communication and ability to read and interpret written information.
• Positive customer-service attitude and responsiveness to requests for service and assistance.
• Ability to adapt to workplace changes, delays, or unexpected events.
• Sound and accurate judgment and professionalism under pressure.
• A valid state-issued driver’s license with a current address and acceptable driving record is required only if driving a company vehicle or conducting company business is expected.
• Ability to use hands and fingers and communicate with customers and coworkers; frequently sit, reach, stand or walk for up to eight hours, climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend.
• Ability to regularly lift and move 50 pounds or more and move at a relatively quick pace.
• Ability to work with dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.
• Availability for special shifts may vary by location; where applicable, availability for third shift and/or weekends may be required.

Nice To Haves

• Previous experience is preferred, though not required for all positions.
• Facility maintenance, electrical, or painting experience or skills training may be required depending on the job assignment and facility.

Responsibilities

• Complete maintenance and cleaning tasks on checklists and as directed by the facility manager or supervisor, removing dirt, dust, litter, and debris with hand tools such as brooms, mops, and brushes.
• Walk the garage daily to identify and correct maintenance problems.
• Sweep and pick up around garage entrances, exits, and stairwells; clean rails and other surfaces, the booth, office, and restrooms.
• Empty trash cans in the garage, booth, and office.
• Paint facility areas as directed, maintaining painted poles, signs, doors, walls, curbs, islands, gates, and other surfaces.
• Replace burned-out bulbs and apply oil absorbent to oil spills.
• Submit requests for repairs or maintenance.
• Check safety items, including ensuring gate-arm clearance bars are secure.
• Check ticket dispensers and gates daily for proper operation, ticket supply, clock accuracy, and general appearance.
• Provide ticket and gate-counter records to the Manager.
• Maintain an inventory of janitorial supplies and a garage or lot sweep sheet.
• Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters and lawnmowers, and other electrical tools for repairs or construction, as applicable.
• Shovel, plow, or blow snow from entrance or exit ramps and other areas designated by the Facility Manager, using shovels, snow blowers, and other light-duty equipment.
• Promptly report suspected policy violations, safety hazards, or unusual occurrences to the Facility Manager.
• Practice the company’s Three Keys to Customer Satisfaction and Five Customer Service Behaviors during customer interactions.
• Assist customers in the facility or as directed by the Facility Manager or Supervisor.
• Resolve customer complaints independently or with a supervisor’s assistance.
• Learn all aspects of the operation and cover other duties, including cashier or attendant work, as needed.
• Maintain a neat, clean appearance and wear the complete uniform before and during scheduled shifts.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Long- and short-term disability insurance
• Life insurance
• Accident insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED