Maintenance Porter

SP Plus•Miami, FL

1d•Onsite

About The Position

The Maintenance Porter performs facility maintenance, cleaning, and customer-service duties at a parking facility. The position involves carrying out assigned work with minimal supervision, following facility checklists, maintaining equipment and janitorial supplies, and assisting customers. The role may also cover other facility duties, such as cashier or attendant, as needed.

Requirements

High school diploma or a combination of experience and education.
Ability to perform essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to work with minimal supervision.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Clear oral communication, active listening, ability to seek clarification, and responsiveness to questions.
Clear written communication and ability to interpret written information.
Positive customer-service attitude and responsiveness to requests for service and assistance.
Ability to adapt to changes, delays, and unexpected events; sound judgment; and professionalism under pressure.
Ability to use hands and fingers and communicate with customers and coworkers.
Ability to stand or walk for extended periods, up to 8 hours; reach, climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
Ability to regularly lift and move 50 pounds or more and move relatively quickly.
Ability to meet the position’s close-vision, peripheral-vision, and focus-adjustment requirements.
Ability to work around dust, chemicals, and other possible irritants, and in extreme weather conditions including rain, snow, cold, and heat.
A valid state-issued driver’s license with a current address and acceptable driving record is required only if expected to drive a company vehicle or on company business.
Availability for third shift and/or weekends may be required depending on the location’s hiring needs.

Nice To Haves

Previous experience is preferred but not required for all positions.
Facility maintenance, electrical, and/or painting experience or skills training may be required depending on the assignment and facility.

Responsibilities

Complete maintenance and cleaning tasks on checklists and as directed by the facility manager or supervisor, using brooms, mops, brushes, and other hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean entrances, exits, stairwells, surface-area rails, booth, office, and restrooms.
Empty trash cans in the garage, booth, and office.
Paint facility areas and surfaces as directed, keeping them neat and clean.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including gate arms and clearance bars, for proper condition.
Check ticket spitters and gates daily for operation, ticket supply, clock accuracy, and general appearance.
Provide ticket and gate-counter records to the manager.
Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools, as applicable.
Shovel, plow, or blow snow from ramps and other areas designated by the facility manager.
Promptly report suspected policy violations, safety hazards, and unusual occurrences to the facility manager.
Apply customer-service practices and assist customers in the facility or as directed.
Resolve customer complaints independently or with a supervisor’s assistance.
Learn facility operations and cover cashier, attendant, or other duties as needed.
Maintain a neat appearance and wear the complete uniform before and during scheduled shifts.
Perform other duties as assigned.