Maintenance Porter

Metropolis Technologies•Miami, FL

2d•$16 - $17•Onsite

About The Position

The Maintenance Porter performs facility maintenance duties and interacts with customers. The role involves completing cleaning and maintenance checklists, monitoring the facility for problems, maintaining equipment and supplies, and reporting repair needs, safety hazards, and unusual occurrences. The employee must work with minimum supervision, maintain a neat appearance and complete uniform during shifts, and assist customers and resolve complaints. The position may also cover other operational duties, such as cashier or attendant, as needed. Previous experience is preferred but is not required for all positions.

Requirements

High school diploma or a combination of experience and education.
Ability to perform each essential duty satisfactorily, with reasonable accommodations where applicable.
Ability to perform with minimum supervision.
Ability to speak clearly, listen, seek clarification, and respond well to questions.
Ability to write clearly and informatively and read and interpret written information.
Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
Positive customer-service attitude and ability to respond to requests for service and assistance.
Ability to adapt to changes, delays, or unexpected events and exercise sound judgment and professionalism under pressure.
A valid state-issued driver's license, current address, and acceptable driving record are required only if expected to drive a company vehicle or on company business.
Availability for third shift and/or weekends may be required depending on location hiring needs.
Ability to use hands and fingers and communicate with customers and coworkers; sit; reach; stand or walk for up to 8 hours; climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently; lift and move 50 pounds or more regularly; and move relatively quickly.
Required vision abilities include close vision, peripheral vision, and ability to adjust focus.
Ability to work around dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.

Nice To Haves

Previous experience is preferred, though not required for all positions.
Facility maintenance, electrical, and/or painting experience or skills training may be required depending on the job assignment and facility.

Responsibilities

Complete facility maintenance and cleaning tasks listed in checklists or assigned by the facility manager or supervisor, removing dirt, dust, litter, and debris with hand tools.
Walk the garage daily to identify and correct maintenance problems.
Sweep and clean entrances, exits, stairwells, rails, all levels, the booth, office, and restrooms.
Empty trash cans in the garage, booth, and office.
Paint facility surfaces as directed, including poles, signs, doors, walls, curbs, islands, and gates.
Replace burned-out bulbs and apply oil absorbent to oil spills.
Submit requests for repairs or maintenance.
Check safety items, including ensuring gate-arm clearance bars are secure.
Check ticket spitters and gates daily for proper operation, ticket supply, clock accuracy, and appearance.
Provide ticket and gate-counter records to the Manager.
Maintain an inventory of janitorial supplies and a garage/lot sweep sheet.
Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters and lawnmowers, and other electrical tools as applicable.
Shovel, plow, or blow snow from entrance or exit ramps and other areas designated by the Facility Manager.
Report observed or suspected company-policy violations, safety hazards, and unusual occurrences to the Facility Manager in a timely manner.
Practice the Three Keys to Customer Satisfaction, including the Five Customer Service Behaviors, and assist customers in the facility or as directed.
Resolve customer complaints independently or with a supervisor's assistance.
Learn all aspects of the operation and cover duties such as cashier or attendant as needed.
Maintain a neat, clean appearance and wear the complete uniform before and during scheduled shifts.
Perform other duties as assigned.