Maintenance Operations Manager
About The Position
PureGreen is looking for an experienced and driven Maintenance Operations Manager to lead our Landscape Maintenance Division. This role is responsible for the people, performance, and day-to-day execution of maintenance operations while ensuring our teams deliver safe, efficient, and high-quality service. If you enjoy developing leaders, improving operations, and building high-performing teams, we’d love to have you on our team. At PureGreen, we’re more than a landscaping company, we’re a team built on hard work, accountability, and commitment to excellence. We believe great operations start with great people, and we invest in leaders who develop their teams, solve problems, and continuously look for ways to improve. PEOPLE FIRST We value and support our team members while creating opportunities for growth. ACCOUNTABILITY We take ownership of our work, our teams, and our results. QUALITY PRODUCT We are committed to delivering exceptional landscape maintenance services every day. EXCELLENT SERVICE Customer satisfaction and professionalism are at the center of everything we do. The Maintenance Operations Manager leads the Landscape Maintenance Division, ensuring services are delivered safely, efficiently, on schedule, and to PureGreen quality standards. This position oversees Field Managers and maintenance teams while working closely with the Branch Manager, Account Managers, and Sales to support customer expectations and divisional performance. The Maintenance Operations Manager owns the daily, weekly, and seasonal execution of maintenance operations and plays a key role in staffing, scheduling, budgeting, production efficiency, quality, and leadership development. This role is ideal for an experienced landscape operations leader who can balance people, production, and financial performance while building a strong and accountable team.
Requirements
- 3–5+ years of experience in commercial landscape maintenance, landscape management, or operations leadership
- Previous experience managing leaders and multiple field crews
- Strong understanding of commercial landscape maintenance operations, scheduling, production, and quality standards
- Strong leadership skills with the ability to coach, develop, and hold teams accountable
- Self-starter with the ability to thrive in a fast-paced environment
- Excellent verbal, written, and professional communication skills
- Strong organizational, planning, and problem-solving abilities
- Ability to manage multiple priorities and make sound decisions under tight deadlines
- Strong working knowledge of spreadsheets, including Microsoft Excel
- Understanding of job costing, labor management, budgeting, and operational KPIs
- Valid driver’s license with an acceptable driving record
- Ability to successfully complete required background and drug screening
Nice To Haves
- Experience with landscape management software such as Aspire preferred
- Bilingual (English/Spanish) is a plus
Responsibilities
- Directly manage and develop Field Managers while providing leadership across the Maintenance Division
- Coach and develop leaders and team members to support continued growth and advancement
- Ensure proper staffing levels and crew readiness across maintenance operations
- Forecast seasonal labor needs and communicate staffing requirements with the Branch Manager
- Maintain a culture of accountability, safety, teamwork, and performance
- Set clear expectations and hold leaders accountable for operational results
- Oversee daily and weekly route scheduling to optimize efficiency, productivity, and crew balance
- Ensure routine maintenance and enhancement work is completed on schedule and to PureGreen quality standards
- Coordinate new property start-ups, including crew preparation, service expectations, and route scheduling
- Adjust service execution in response to weather, seasonal changes, staffing fluctuations, and operational needs
- Ensure accurate and timely close-out of Maintenance Division work tickets
- Monitor Aspire service-line data and support daily operational and administrative workflows
- Manage the Maintenance Division budget including labor, materials, and equipment
- Monitor and manage key performance indicators including gross margin, overtime, labor efficiency, and cost control
- Review job costing, production efficiency, and service-line profitability
- Lead daily, weekly, and monthly labor and revenue tracking
- Identify performance trends and implement solutions to improve divisional results
- Maintain a strong understanding of operational performance and communicate results to branch leadership
- Partner with Account Managers to ensure field execution of contracted services, issue corrections, and enhancements
- Drive consistent service quality and operational execution across all maintenance crews
- Serve as the primary operations liaison between the Branch Manager, Account Managers, Sales, and field teams
- Ensure customer concerns and operational issues are communicated and addressed promptly
- Coordinate the documentation, reporting, and removal or replacement of dead plant material on properties installed by PureGreen’s Landscape Installation Division
- Enforce safe work practices and compliance with company safety policies and procedures
- Promote a proactive safety culture throughout the Maintenance Division
- Oversee the readiness and proper care of division vehicles, trailers, equipment, and hand tools
- Coordinate equipment and vehicle needs with the Branch Manager
- Ensure teams have the equipment and resources necessary to perform their work safely and efficiently
Benefits
- Medical, dental, vision, AFLAC, supplemental coverage, wellness plan, and 401(k) with employer contribution.
- 2 weeks (80 hours) PTO annually, 2 personal days annually, and paid company holidays
- Leadership development, continued education, and opportunities for professional growth and advancement within the company
- Company vehicle, company cell phone, laptop, yearly boot stipend, and ongoing training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
