Maintenance Operations Manager

Brookfield Properties•San Diego, CA

21h

About The Position

The Maintenance Operations Manager supervises and leads a team responsible for mechanical maintenance, groundskeeping, interior and exterior maintenance, custodial services, housekeeping, and food court activities at mixed-use and/or multifamily residential properties. The role oversees daily operations to ensure equipment and facilities are maintained, repaired, and serviced promptly and efficiently within budget constraints. It also troubleshoots complex maintenance issues, manages vendor and contractor relationships, addresses tenant and resident needs, schedules repairs and preventive maintenance, and helps prepare and implement the annual maintenance budget.

Requirements

High school diploma or GED in general studies.
5–7 years of experience in an office building, shopping center, or multi-unit residential maintenance function.
Experience with Onesite and Microsoft Office.
Knowledge of fair housing laws.
Leadership and supervisory skills.
Ability to prioritize in a fast-moving environment.
Computer and smartphone literacy.
Ability to communicate clearly and effectively in English, verbally and in writing, for work-related responsibilities.
Required EPA/HVAC certification.
Valid driver’s license.

Nice To Haves

Undergraduate (Bachelor’s) degree in Engineering or a related discipline.
Knowledge of landlord/tenant matters.
Multilingual skills.
Certified Apartment Maintenance Technician certification.

Responsibilities

Supervise maintenance, groundskeeping, custodial, housekeeping, and/or food court employees; hire, train, schedule, and discipline staff; review their work; conduct performance appraisals; and recommend pay changes.
Oversee day-to-day maintenance, groundskeeping, interior and exterior maintenance, custodial, housekeeping, and food court functions to ensure prompt and efficient upkeep, repair, and servicing of equipment and facilities within budget constraints.
Troubleshoot complex maintenance problems, develop solutions, and perform complex maintenance duties as needed.
Coordinate with contractors and vendors; write service specifications and secure bids; research and evaluate products and procedures; solicit bids and negotiate for goods and services; and hold vendors accountable for work quality, billing accuracy, and adherence to property policies and procedures.
Respond to tenants’ and/or residents’ maintenance and housekeeping needs.
Establish schedules for repairs and preventive maintenance and ensure they are followed.
Prepare recommendations for the annual maintenance budget, implement the approved budget in daily operations, and keep property operations within budget guidelines.
Perform other duties as assigned.