Maintenance Manager
About The Position
The Maintenance Manager leads maintenance operations for a residential community, ensuring residents receive timely, meticulous service and the property is safe, attractive, and operating efficiently. The role includes developing and supervising maintenance staff, coordinating apartment turnovers, resolving building and appliance issues, and maintaining property systems and grounds. The manager oversees preventive maintenance, required building inspections, safety and code compliance, capital improvements, special projects, and vendor relationships within budget. The position also maintains staffing schedules that provide 24/7 emergency coverage and participates in an on-call rotation. It requires physical work, including lifting or exerting force, climbing stairs and ladders, and working in varying weather conditions. The role is eligible for additional bonus opportunities.
Requirements
- Education in the trades and at least 7 years of experience in facilities and/or residential building maintenance.
- At least 3 years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams.
- HVAC, EPA, and/or NAPE certification.
- Knowledge of risk management, OSHA, and MSDS.
- Advanced skill in HVAC, plumbing, electrical, and appliance repair.
- Basic carpentry, drywall, and painting skills.
- Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
- A safety mindset and attention to detail.
- A builder’s mentality and detailed knowledge of the property.
- Excellent written and verbal communication skills.
- A sharp, professional appearance.
- Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
- Availability for property emergencies, including participation in an on-call rotation.
- Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds of force constantly, climb stairs, use ladders, and work in varying weather conditions.
Responsibilities
- Model Bozzuto’s core values and workplace standards.
- Hire, develop, and provide on-the-job and classroom education to technicians and community care associates.
- Follow up promptly on resident service requests and ensure apartment service tickets are completed meticulously.
- Resolve maintenance issues involving HVAC, electrical, plumbing, and appliance repair.
- Manage apartment make-ready and turnover processes to ensure apartments are ready for leasing and move-ins.
- Execute preventive maintenance programs to preserve the building’s value.
- Maintain the building’s appearance and community safety through upkeep, cleanliness, snow removal, and grounds maintenance.
- Maintain peak-efficiency operation of property components.
- Comply with applicable building, county, and safety codes and standards, and maintain an accident-free operation.
- Ensure annual building systems inspections required by the jurisdiction are completed.
- Lead cost-effective capital improvements and special projects.
- Establish and manage vendor relationships and projects within budget parameters.
- Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.
Benefits
- Health coverage, including medical, dental, and vision.
- 20 days of paid time off plus holidays.
- 401(k) program with a company match.
- Tuition reimbursement and other career development and growth programs.
- Employee resource groups.
- Additional bonus opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
