Maintenance Manager

The Scion Group•Blacksburg, VA

10d

About The Position

The Maintenance Manager is a key member of The Scion Group’s student-living team, responsible for the safety and functionality of a property’s buildings and equipment and for ensuring high-quality service from the onsite Facilities team and third-party vendors. This experienced leader and subject matter expert works in a fast-paced, collegiate environment and is expected to demonstrate strong problem-solving, leadership, and follow-through. The role may also provide assistance to other properties. The position manages building services, preventive maintenance, building systems, life-safety systems, service requests, inspections, vendor work, facilities budgets, inventory, and property-turn preparation. The Maintenance Manager hires, trains, and develops Facilities team members, maintains system records and safety procedures, and works closely with the General Manager and Regional Facilities Manager on facilities and capital budgets. The role is based at the assigned property, may require periodic travel, and includes on-call duties except during approved PTO.

Requirements

High school diploma or GED, trade school diploma, or military training.
Five years of relevant experience managing building systems in multi-unit residential properties.
Two years of supervisory experience.
Two years of experience with building automation systems and life-safety systems.
EPA 608 Universal certification.
HVAC/EPA 608 Universal certification.
Expertise in plumbing, HVAC, electrical, and mechanical systems, as well as generally accepted maintenance practices.
Ability to read and interpret design drawings, blueprints, safety guidelines, operating and maintenance instructions, and procedural manuals.
Ability to manage multiple projects simultaneously, set priorities, and meet deadlines.
Basic computer skills, including Microsoft Office and CMMS.
Valid driver’s license.
Ability to stand for eight hours or longer per day and lift up to 100 pounds as necessary.
Ability to serve on call, except during approved PTO periods.

Nice To Haves

Certified Pool Operator (CPO) certification, or willingness to obtain it within six months.

Responsibilities

Manage building services and preventive maintenance programs in accordance with industry practices, Scion’s standard operating procedures, and applicable state, federal, and OSHA codes and regulations.
Supervise day-to-day operations and troubleshooting of HVAC, plumbing and piping, fire protection, general building maintenance, building automation systems, and building maintenance systems.
Monitor, diagnose, test, and maintain major building systems, including HVAC and chilled-water systems, boilers, water distribution, pumps and motors, electrical distribution, generators, UPS systems, elevators, parking structures, gates, doors, roofs, and building exteriors.
Operate and manage life-safety systems, including fire pumps, alarm panels, sprinkler systems, alarms, backflow preventers, smoke detectors, CO2 sensors, fire extinguishers, emergency lighting, egress routes, and fire dampers.
Prioritize and schedule maintenance work and ensure work quality meets Scion’s standards.
Manage Facilities Technicians and ensure service requests are completed and accurately documented according to Scion’s standards.
Manage facilities budgets using appropriate business software.
Review completed work for compliance with standards and repair requirements.
Ensure emergency and routine maintenance and repairs are completed promptly and professionally.
Respond promptly and effectively to property safety and risk-management issues.
Review work orders for labor-hour and material-cost accuracy and track recurring equipment failures.
Conduct regular inspections of buildings, common areas, property exteriors, equipment, and grounds to identify deficiencies, safety or health risks, code issues, and repair needs.
Prepare written inspection reports, communicate findings to building users as appropriate, and recommend ways to address identified problems.
Oversee turn preparation, including prompt inspection of vacated units, arranging repairs and charges, and ensuring scheduled completion.
Inspect vacant units after repairs to verify work quality and readiness for occupancy.
Manage spare-parts and tool inventories, determine stocking needs and levels, and work with the General Manager to keep inventory within budget.
Maintain the appearance of the shop and the property’s mechanical, supply, electrical, and storage facilities.
Maintain equipment properly to support warranty compliance and extend useful life.
Oversee contracted building work, obtain bids, and negotiate vendor and contractor prices as approved by the General Manager or Regional Manager.
Coordinate deliveries, schedules, and performance of facilities-related vendors.
Enforce safety procedures, use of personal protective equipment, and health and safety policies.
Manage lock keying and coding processes and maintain lock procedures, logbooks, and key-management and security protocols.
Implement standard operating procedures and preventive maintenance programs according to Scion’s standards.
Participate in emergency preparedness planning and serve as essential personnel during emergencies.
Escalate unusual or urgent repairs and replacements to the General Manager and Regional Facilities Manager.
Maintain records for major systems, including maintenance manuals, manufacturer cut sheets, warranties, and equipment specifications.
Work with the General Manager and Regional Facilities Manager to manage, formulate, and track facilities and capital budgets.
Hire, train, and develop Facilities team members and hold them accountable for delivering a high level of service.