Maintenance Manager

The Scion Group•Greensboro, NC

2d•Onsite

About The Position

The Maintenance Manager, referred to in the description as the Facilities Manager, is a key member of the onsite team responsible for the safety and functionality of a student-living property's buildings and equipment. The role oversees service delivery by the onsite Facilities team and third-party vendors, maintains building systems and equipment, and carries out preventative maintenance in accordance with industry practices, Scion’s operating procedures, and applicable government and OSHA codes and regulations. This experienced leadership position operates in a fast-paced, collegiate environment and requires strong problem-solving, leadership, and follow-through. The manager oversees day-to-day building operations, life-safety systems, maintenance work, budgets, inspections, vendors, inventory, records, and facilities staff. The position is based at the assigned property, may require periodic travel or assistance at other properties, and includes on-call responsibilities except during approved PTO.

Requirements

High school diploma/GED, trade school diploma, or military training.
8 years of relevant experience managing building systems in multi-unit residential properties.
5 years of supervisory experience.
5 years of experience with building automation systems and life-safety systems.
EPA 608 Universal certification.
HVAC/EPA 608 Universal certification.
Certified Pool Operator (CPO) certification, or intention to obtain it within six months.
Expertise in plumbing, HVAC, electrical and mechanical systems, and generally accepted maintenance practices.
Boiler operator or Stationary Engineer Certificate/License.
Ability to read and interpret design drawings, blueprints, safety guidelines, operating and maintenance instructions, and procedural manuals.
Ability to manage multiple projects, set priorities, and meet deadlines.
Basic computer working knowledge, including Microsoft Office and CMMS.
Valid driver’s license.
Ability to stand for 8 hours or longer per day and lift up to 100 lbs. as necessary.

Responsibilities

Manage building services and preventative maintenance programs in accordance with industry practices, Scion’s standard operating procedures, and applicable state and federal government and OSHA codes and regulations.
Manage day-to-day building operations, including HVAC, plumbing and piping, fire protection, general building maintenance and troubleshooting, and building automation systems.
Monitor, diagnose, maintain, test, permit, and certify major building systems and equipment, including HVAC, boilers, water distribution, pumps and motors, electrical distribution, generators, UPS, elevators, parking structures, gates, doors, roofing, and building exteriors.
Operate and manage life-safety systems, including fire pumps, alarm panels, sprinkler systems, alarms, backflow preventers, smoke detectors, CO2 sensors, fire extinguishers, emergency lighting, and means of egress.
Prioritize and schedule maintenance work and ensure work quality meets Scion’s standards.
Manage Facilities Technicians and ensure service requests are completed accurately and within Scion’s standards.
Manage facilities budgets and work with the General Manager and Regional Facilities Manager to formulate and track facilities and capital budgets.
Review completed work and work orders for conformance, accuracy of labor hours and materials costs, and recurring equipment failures.
Ensure emergency and routine repairs and preventative maintenance are completed in a timely and professional manner.
Respond promptly and effectively to safety and risk-management issues.
Inspect buildings, common areas, property exteriors, equipment, and grounds for deficiencies and potential safety, health, or code issues; prepare written reports and recommend solutions.
Oversee turn preparation, including prompt inspection of vacated units, arranging repairs and charges, and confirming work completion and readiness for occupancy.
Manage spare-parts and tool inventory, coordinate with the General Manager on stock levels, and maintain the shop and storage facilities.
Maintain equipment appropriately to comply with warranties and extend useful life.
Oversee contracted building work, obtain bids, negotiate vendor and contractor prices subject to required approvals, and coordinate deliveries, schedules, and performance.
Ensure safety procedures, personal protective equipment, and health and safety policies are followed.
Manage keying and lock procedures, records, protocols, and key management.
Implement standard operating procedures and preventative maintenance programs.
Participate in emergency preparedness planning and serve as essential personnel in emergencies.
Escalate unusual or urgent repairs and replacements to the General Manager and Regional Facilities Manager.
Maintain records for major systems, including maintenance manuals, manufacturer documentation, warranties, and equipment records.
Hire, train, and develop Facilities team members and hold them accountable for high-quality performance.