Maintenance Manager

Bozzuto•Foster City, CA

About The Position

The Maintenance Manager leads maintenance operations for a Bozzuto property, ensuring residents receive timely, high-quality service while protecting the building’s value, appearance, safety, and operating efficiency. The role oversees maintenance staff development, apartment make-ready and turnover, preventative maintenance, building inspections, vendor relationships, capital improvements, and emergency coverage. The position requires advanced maintenance skills across HVAC, plumbing, electrical, and appliance repair, along with supervisory experience and the ability to work in varying weather conditions and respond to property emergencies.

Requirements

  • Education in the trades.
  • At least 7 years of experience in facilities and/or residential building maintenance.
  • At least 3 years of supervisory experience.
  • Track record of hiring, developing, and retaining high-performing teams.
  • HVAC, EPA, and/or NAPE certification.
  • Knowledge of risk management, OSHA, and MSDS.
  • Advanced skill in HVAC, plumbing, electrical, and appliance repair.
  • Basic carpentry, drywall, and painting skills.
  • Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
  • Safety mindset and attention to detail.
  • Builder’s mentality and thorough familiarity with building operations.
  • Excellent written and verbal communication skills.
  • Sharp professional appearance.
  • Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
  • Availability for property emergencies, including an on-call rotation.
  • Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds of force constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

  • Model standards and behaviors aligned with Bozzuto’s core values and culture.
  • Hire, develop, and provide on-the-job and classroom education opportunities for technicians and community care associates.
  • Follow up promptly on resident concerns and complete apartment service tickets meticulously.
  • Resolve maintenance issues involving HVAC, electrical, plumbing, and appliance repair.
  • Manage apartment make-ready and turnover processes to support leasing and resident move-ins.
  • Execute preventative maintenance programs to preserve building value.
  • Maintain building cleanliness, appearance, and community safety, including snow removal and grounds maintenance.
  • Sustain efficient operation of property components.
  • Follow applicable building, county, and safety codes and standards, and maintain an accident-free operation.
  • Ensure completion of jurisdiction-required annual building systems inspections.
  • Lead cost-effective capital improvements and special projects.
  • Establish and manage vendor relationships and projects within budget parameters.
  • Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision coverage.
  • 20 days of paid time off plus holidays.
  • 401(k) program with company match.
  • Tuition reimbursement.
  • Programs supporting career development and growth.
  • Employee resource groups.
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