Maintenance Manager

RPM Living•Austin, TX
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to improve the property's net operating income by maintaining its interior and exterior safely, meeting RPM standards, and staying within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The Maintenance Manager supervises maintenance staff, develops a skilled team, oversees property maintenance and safety, manages work orders and costs, and troubleshoots building systems. The position is based on site and requires a flexible schedule, including weekdays, nights, and weekends as needed. After-hours emergency on-call coverage is required.

Requirements

  • Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
  • EPA certification required.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel as needed.
  • Manual dexterity and ability to grasp tools.
  • Ability to see to conduct inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds that may indicate issues, such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and office equipment.
  • Flexible schedule, including weekdays, nights, and weekends as needed to meet business needs.
  • Employment is contingent on successful completion of a background check as required by local, state, and federal law.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management qualifications or experience.
  • Valid driver's license.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work order records in computer software.
  • Oversee the maintenance, cleanliness, and safety of the community, including compliance with fire and safety codes and construction project oversight.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans, conduct regular property inspections, and ensure compliance with OSHA regulations and safety laws.
  • Maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members.
  • Be on call for after-hours emergencies.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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