Maintenance Manager

Brookdale Senior Living Inc.•Phoenix, AZ

About The Position

The Maintenance Manager manages associates responsible for general operating maintenance and repair of buildings and grounds, maintaining the assigned community in accordance with applicable federal, state, and local standards and regulations and company policies. The role supervises community maintenance, housekeeping, and laundry staff where applicable, including hiring, training, performance evaluation, and disciplinary actions. It directs and inspects work on the interior and exterior of the community and oversees scheduled maintenance of building systems and equipment. The manager coordinates resident repair requests, maintains community spaces and vacated rooms, communicates with local authorities, assesses plumbing and electrical problems, reviews safety data sheets and takes precautions, files property damage claims, and assists during resident or community emergencies. This position applies existing guidelines and procedures to make varied departmental decisions and uses judgment and experience to solve moderately complex problems. It requires extensive knowledge of a distinct skill or function, working knowledge of a functional discipline, and the ability to multitask and prioritize. The role may require occasional travel, on-call availability, and occasional weekend, evening, or night work to ensure shift coverage. Physical demands include standing, walking, sitting, handling objects, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, talking and hearing, and lifting up to 50 pounds. Possible exposures include drugs, chemicals, infectious or biological hazards, and injury risks from falls, burns, odors, or equipment cuts.

Requirements

  • High school diploma or GED, plus two to three years of related experience and/or training, or an equivalent combination of education and experience.
  • Valid state driver’s license for vehicle travel as needed.
  • Extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment.
  • Working knowledge of a functional discipline.
  • Ability to multitask and prioritize work.
  • Ability to lift up to 50 pounds.
  • Ability to perform the physical activities listed for the role, including standing, walking, sitting, handling objects, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and talking and hearing.
  • Availability for on-call work as needed and occasional weekend, evening, or night work if needed to ensure shift coverage.
  • Ability to travel occasionally.

Responsibilities

  • Supervise community maintenance, housekeeping, and laundry staff where applicable, including hiring, training, evaluating performance, resolving disciplinary issues, and termination.
  • Direct workers performing maintenance and upkeep of the community interior and exterior, and inspect completed work for compliance with standards and policies.
  • Oversee scheduled maintenance of HVAC, elevator, fire and sprinkler equipment, generators, landscaping, kitchen equipment, and emergency pull-cord equipment.
  • Coordinate residents’ repair requests, including plumbing, electrical, heating, and light-bulb replacement in resident rooms.
  • Oversee timely building repairs and maintenance, including work in vacated rooms, painting walls, and cleaning carpets.
  • Ensure walls, floor coverings, doors, and woodwork in common areas are properly maintained.
  • Maintain positive communication with the local fire marshal, building inspector, state elevator inspector, and other authorities governing the community.
  • Assess plumbing and electrical problems and determine appropriate corrective action in accordance with applicable local and state codes.
  • Review safety data sheets for potential exposure to hazardous chemicals and take necessary precautions.
  • Assess property damage and file property damage claims in accordance with company policy.
  • Respond appropriately to resident or community emergencies and assist as needed.
  • Perform other duties assigned by the supervisor.

Benefits

  • Medical, dental, and vision insurance for eligible part-time and full-time associates.
  • 401(k) plan.
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional voluntary benefits including identity theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability for eligible full-time associates.
  • Flexible Spending Accounts for eligible full-time associates.
  • Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional voluntary benefits for eligible full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
  • Tuition reimbursement for eligible full-time associates.
  • Eligible associates who have been with the company for at least one year may receive an advance of up to $725 for naturalization application costs, subject to applicable taxes and withholding.
  • Professional development and ongoing programs supporting associate health and wellness.
  • Full suite of health insurance, life insurance, and retirement plans, varying by employment status.
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