Maintenance Manager

AION Management•Newark, DE

10d

About The Position

The Maintenance Manager for Hunters Crossing Apartments oversees property-level maintenance and service operations to keep assets safe, compliant, and efficient. The role leads the maintenance team, manages preventative maintenance, responds to service requests and emergencies, and ensures compliance with life-safety, regulatory, and company standards. The Maintenance Manager partners with Operations leadership to protect property value, control costs, and support resident satisfaction. The position oversees maintenance of residential units, common areas, and building systems; coordinates service requests, unit turns, inspections, and emergency repairs; and manages preventative maintenance programs, materials, documentation, and corrective actions. It also ensures safety and regulatory compliance, supervises and trains maintenance staff, coordinates vendors, manages inventory and purchasing within budgetary guidelines, and communicates with residents and property stakeholders.

Requirements

High school diploma or equivalent.
At least 5 years of maintenance or facilities experience, preferably in multifamily or property management.
At least 2 years of supervisory or leadership experience.
Strong working knowledge of HVAC, plumbing, electrical, and life-safety systems.
EPA Universal Certification required.
Ability to clearly document work and use maintenance management software.
Proficiency in Microsoft Office.
Experience using mobile maintenance or inspection applications.
Strong leadership, communication, and coaching skills.
Valid driver’s license and reliable transportation.
Ability to lift up to 50 pounds.
Ability to climb ladders, access mechanical spaces, and work in varying weather conditions.

Nice To Haves

Technical certification preferred.
CPO (Certified Pool Operator) strongly preferred.
OSHA 10 preferred.

Responsibilities

Oversee daily maintenance operations for residential units, common areas, and building systems.
Ensure timely response to service requests, unit turns, inspections, and emergency repairs.
Maintain HVAC, plumbing, electrical, life-safety, and mechanical systems.
Schedule, document, and close out service requests, unit turns, and inspections.
Plan, schedule, and execute preventative maintenance programs in accordance with company policy.
Order, organize, and manage materials and equipment needed for preventative maintenance.
Ensure preventative maintenance inspections are completed, documented, and closed out in the maintenance management system.
Identify potential issues during preventative maintenance and initiate corrective actions to prevent failures.
Ensure compliance with life-safety standards, codes, and regulatory requirements.
Verify proper installation and function of smoke detectors, CO detectors, fire stops, and other safety devices.
Immediately identify and report mold-related growth (AMG), leaks, and other high-risk conditions.
Maintain a safe working environment and enforce safety protocols and PPE requirements.
Supervise, train, and develop maintenance technicians and service staff.
Set performance expectations and ensure accountability within the service team.
Conduct regular safety meetings and technical training.
Promote professionalism, teamwork, and continuous improvement.
Coordinate and oversee vendor work in accordance with company standards.
Ensure vendors comply with safety, quality, and insurance requirements.
Manage inventory, storage, and organization of maintenance supplies.
Follow budgetary guidelines and purchasing policies.
Coordinate resident notifications about preventative maintenance and service activities.
Communicate maintenance issues effectively with property management, regional leadership, and residents.
Support resident satisfaction through high-quality service delivery.
Respond to after-hours emergencies as required.