Maintenance Manager

RPM Living•Pflugerville, TX
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining its exterior and interior to RPM standards and within approved budget levels. The role supports resident retention by completing repairs promptly, safely, and efficiently. The Maintenance Manager supervises property and grounds maintenance, develops maintenance staff, controls costs and budgets, oversees work orders and records, and ensures the community is clean, safe, and compliant with applicable codes and regulations. The position also performs or oversees troubleshooting and repairs, implements preventative maintenance, responds to emergencies, and mentors team members. This is an on-site role that includes time outdoors and may involve confined spaces, heights, and potentially hazardous areas. A flexible schedule is required, including weekdays, nights, and weekends as needed. After-hours emergency on-call availability is required.

Requirements

  • EPA certification is required.
  • Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
  • Microsoft Office Suite and project management skills.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items and reach overhead; bend, stoop, or kneel; and use hand and finger dexterity to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds that may indicate issues, such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and other office equipment.
  • A flexible schedule that includes weekdays, nights, and weekends as needed.
  • Employment is contingent upon successful completion of a background check where required.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Valid driver's license.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, manage the work order process, and maintain records in computer software.
  • Oversee maintenance, cleanliness, and safety of the community, including fire and safety code compliance and construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair systems such as HVAC, electrical, and plumbing.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and propose cost-saving initiatives for review.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working on site at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
  • Monthly bonuses and a competitive benefits package.
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