Maintenance Manager

Resolute Road Hospitality•Caldwell, ID

10d

About The Position

The Maintenance Manager leads all building maintenance, preventative care, and compliance activities for the hotel property. The role supervises the maintenance team, manages outside contractors, and ensures the facility operates safely and efficiently in accordance with Resolute Road Hospitality and brand standards. The position also responds to guest maintenance requests and safety concerns, supports a professional and collaborative environment, and may fill in as a shuttle driver when needed. The role requires expertise in building systems and maintenance, including HVAC, plumbing, electrical systems, boilers, chillers, water softeners, and shuttle vehicles. The manager oversees preventive maintenance, work orders, inspections, compliance records, inventory, and vendor scheduling. Consistent attendance and adherence to company standards are critical. Duties may evolve based on organizational needs.

Requirements

High school diploma or GED.
Three to five years of experience in facilities maintenance, plant operations, or engineering services.
Previous supervisory or management experience.
Valid driver's license.
Certified Pool Operator (CPO) certification or ability to obtain it within 60 days of hire.
Expertise in HVAC, electrical, plumbing, or other technical trades; certification preferred.
Strong understanding of building maintenance, equipment troubleshooting, and repair.
Familiarity with reading blueprints and interpreting building codes and technical specifications.
Ability to lead and mentor maintenance team members.
Proficiency in documenting inspections, inventories, and work orders.
Ability to work with minimal supervision in a fast-paced environment.
Strong communication skills and ability to collaborate across departments.
Working knowledge of budget management and cost estimation for repairs and projects.
High attention to safety, cleanliness, and preventive care practices.
TIPS or equivalent certification.

Nice To Haves

Vocational or technical training in mechanical or electrical fields.
Prior hotel or hospitality industry experience.
Trade certification in HVAC, plumbing, or electrical.

Responsibilities

Develop and oversee a comprehensive preventative maintenance program for all hotel systems.
Complete and document work orders promptly and accurately.
Conduct regular walkthroughs to inspect the building and surrounding areas.
Maintain working knowledge of HVAC, plumbing, electrical systems, boilers, chillers, water softeners, and shuttle vehicles.
Ensure compliance with local building codes, OSHA regulations, and brand maintenance standards.
Manage hiring, onboarding, training, and development of the maintenance team.
Coordinate fire, safety, and pool/spa inspections and ensure discrepancies are corrected promptly.
Oversee ordering and inventory control of tools, supplies, and maintenance equipment.
Manage external vendor and contractor scheduling for repairs, inspections, and project work.
Maintain logs and compliance records for monthly, quarterly, and annual maintenance requirements.
Respond promptly and professionally to guest maintenance requests and safety concerns.
Operate hotel systems in accordance with federal, state, and local laws.
Fill in as a shuttle driver when needed.
Maintain professional communication and conduct with all departments and guests.
Work unit-producing shifts based on business needs.
Perform other duties and projects as needed.