Maintenance Manager

RPM Living•Raleigh, NC

4d•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining its interior and exterior to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The position oversees property and grounds maintenance, supervises and develops maintenance staff, manages work orders and operating costs, and ensures the community remains clean and safe. It also involves troubleshooting and repairing building systems, coordinating with property management, responding to emergencies, implementing preventative maintenance, and maintaining records and regulatory compliance. The role is based on site, includes outdoor work and exposure to the elements, and requires a flexible schedule that may include weekdays, nights, and weekends as business needs require.

Requirements

Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
EPA certification.
Ability to meet the physical demands of the role, including walking, standing, climbing stairs or ladders, accessing various property areas, and occasionally lifting or carrying items up to 50 pounds.
Ability to operate maintenance tools, including power tools, ladders, and lifts, and office equipment including a computer, keyboard, and mouse.
Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
Ability to hear and understand verbal communications in person and via phone or computer, and to detect sounds indicating potential issues.
Ability to work on site, outdoors with exposure to the elements, and potentially in confined spaces, at heights, or in hazardous areas.
Flexible schedule, including weekdays, nights, and weekends as needed.

Nice To Haves

High school diploma or GED.
At least one year of supervisory experience.
CPO certification.
Microsoft Office Suite skills.
Project management skills.
Valid driver's license.

Responsibilities

Supervise property and grounds maintenance, safely direct maintenance staff, and develop a skilled team of Maintenance Technicians.
Maintain the property's operating budget and obtain competitive bids for supplies and services.
Process purchase orders and invoices to control costs.
Review and prioritize work orders, ensure timely completion, and support resident satisfaction.
Manage the work order process and maintain records in computer software.
Oversee community maintenance, cleanliness, and safety, including compliance with fire and safety codes and oversight of construction projects.
Promptly report employee injuries.
Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers.
Maintain detailed records and recommend cost-saving initiatives.
Implement preventative maintenance plans and be on call for after-hours emergencies.
Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
Mentor and train maintenance team members.

Benefits

Weekly pay for associates working on site at an apartment community.
Comprehensive healthcare coverage for full-time, regular associates.
Employer-paid employee assistance, mental health, and wellness programs.
Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
401(k) with company match.
Professional development, career growth, and role-based learning plans.
Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
Paid time off, floating holidays, and volunteer days.
Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
Monthly bonuses.