Maintenance Manager

Griffis Residential•West Palm Beach, FL

13d•$34 - $39

About The Position

Griffis Residential is seeking a Service Manager to oversee day-to-day maintenance operations at a residential property. The role combines team leadership, budgeting and vendor coordination, hands-on technical maintenance, safety compliance, and resident-focused customer service. The Service Manager helps maintain community buildings, grounds, amenities, and common areas according to Griffis Residential standards and works with the Community Manager on service-team staffing and development.

Requirements

High school degree or equivalent.
2–5 years of experience in multi-family housing, hospitality, or a similar industry.
1–3 years of supervisory experience.
Certified Pool Operator (CPO) license and EPA Certification, or ability to obtain both within 6 months of employment.
Strong leadership and communication skills.
Advanced knowledge of HVAC, plumbing, electrical systems, appliances, pool maintenance, painting, drywall, and carpentry.
Proficiency in budgeting, bid processes, and vendor pricing.
Intermediate computer skills and familiarity with property management software.
Excellent customer service and problem-solving abilities.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Supervise and lead the service team, ensuring efficient scheduling and task completion.
Manage the budget, capital projects, and vendor pricing to maintain financial performance.
Collaborate with the Community Manager to hire, train, and evaluate the service team.
Set goals, provide regular feedback, and support the service team.
Perform technical and mechanical work to maintain community buildings, grounds, amenities, and common areas according to Griffis Residential standards.
Complete repairs, service requests, and make-readies in a timely manner.
Coordinate and oversee contracted repairs when necessary.
Ensure compliance with safety regulations, codes, and guidelines.
Conduct regular community inspections and identify necessary repairs and improvements.
Participate in the resident loyalty program and uphold Griffis Residential customer service standards.

Benefits

50% rental discount.
Onsite Associate Bonus Program, including a quarterly bonus of up to $2,000 per year, a retention bonus program, and an occupancy bonus program with bonuses starting at $175 per lease.
11 paid holidays per year, including floating holidays.
Up to 16 hours of volunteer time off.
At least 120 hours (3 weeks) of paid time off accrual starting immediately for new hires.
401(k) retirement savings plan with company match up to 4%.
Medical insurance program options.
Dental insurance.
Vision insurance.
Flexible Spending Accounts and Health Savings Accounts.
Company-paid Basic Life/AD&D insurance for the associate, up to a maximum of $350,000.
Voluntary Life/AD&D insurance for the associate, spouse, and children.
Company-paid short- and long-term disability program.
Group accident insurance, critical illness insurance, and hospital care plan.
Employee Assistance Program (EAP).
Paid New Parent Leave: up to 6 weeks at 100% wage replacement for primary caregivers and 2 weeks at 100% wage replacement for secondary caregivers.
Tuition reimbursement up to $5,250 per year.
Associate Referral Award Program of $1,000.
PTO Donation Program.
PTO Exchange for Student Loan Repayment Program.
Wellness Program, including reimbursement for fitness and mindfulness memberships or subscriptions.
Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items.
Associate Recognition Programs.
$2,500 sign-on bonus.