Maintenance Manager

Bozzuto•San Francisco, CA

13d

About The Position

At Bozzuto, team members share a commitment to designing, building, managing, and maintaining residences and delivering exceptional experiences to clients, residents, and colleagues. The company emphasizes teamwork and an inclusive workplace guided by its values of concern, creativity, passion, and the pursuit of perfection. The Maintenance Manager leads maintenance operations at a property, develops and trains technicians and community care associates, and ensures residents’ service requests are addressed promptly. The role oversees apartment turns, preventive maintenance, building upkeep, safety and code compliance, inspections, capital improvements, vendors, budgets, and emergency coverage. The position offers a salary range of $90,000–$91,000 USD and is eligible for additional bonus opportunities.

Requirements

Education in the trades.
At least 7 years of experience in facilities and/or residential building maintenance.
At least 3 years of supervisory experience.
A track record of hiring, developing, and retaining high-performing teams.
An HVAC, EPA, and/or NAPE certification.
Knowledge of risk management, OSHA, and MSDS.
Advanced skill in HVAC, plumbing, electrical, and appliance repair.
Basic carpentry, drywall, and painting skills.
Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
A safety mindset and attention to detail.
A builder’s mentality, with thorough knowledge of the property.
Excellent written and verbal communication skills.
A sharp professional appearance.
Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
Availability for property emergencies, including an on-call rotation.
Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

Lead by example and model behaviors consistent with Bozzuto’s core values and culture.
Hire, develop, and provide on-the-job and classroom education to technicians and community care associates.
Follow up promptly on residents’ service tickets and ensure meticulous completion.
Resolve maintenance issues involving HVAC, electrical, plumbing, and appliance repair.
Manage apartment make-ready and turnover processes to support leasing and resident move-ins.
Execute preventive maintenance programs to preserve building value.
Maintain building appearance and community safety through upkeep, cleanliness, snow removal, and grounds maintenance.
Sustain efficient operation of property components.
Comply with applicable building, county, and safety codes and standards, and maintain an accident-free operation.
Ensure completion of annual building systems inspections required by the jurisdiction.
Lead cost-effective capital improvements and special projects.
Establish and manage vendor relationships and projects within budget parameters.
Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.