Maintenance Manager

Kensington Senior Living•Falls Church, VA

About The Position

The Maintenance Manager supports the Director of Environmental Services/Engineering in coordinating daily maintenance operations at The Kensington Falls Church. The role provides hands-on technical expertise, team supervision, and operational support to maintain the safety, functionality, appearance, and upkeep of Community buildings, grounds, equipment, and systems. The manager oversees daily assignments, preventive and corrective maintenance, repairs, and improvement projects while helping maintain a safe, comfortable, and resident-centered environment. In the Director’s absence, the Maintenance Manager provides operational continuity within delegated authority and escalates significant safety, operational, and financial matters as appropriate. The position is full-time, scheduled Sunday through Thursday, with a starting salary of $25–$30 per hour based on experience. Flexible hours, including evenings, weekends, holidays, and emergency response coverage, may be required according to operational needs.

Requirements

At least five years of hands-on experience in building maintenance, facilities operations, or building engineering, including troubleshooting and maintaining building systems in occupied environments.
Demonstrated technical knowledge of commercial building systems, including HVAC, boilers, rooftop units, electrical, plumbing, refrigeration, kitchen equipment, and life safety systems, as applicable.
Proficiency in general repairs, painting, minor carpentry, and restorative maintenance work.
Working knowledge of preventive maintenance programs, equipment inspections, workplace safety standards, infection prevention practices, and applicable building and regulatory requirements.
Ability to recognize the limits of personal qualifications and coordinate appropriately licensed services when required.
Ability to interpret equipment manuals, technical instructions, maintenance schedules, and basic drawings.
Ability to maintain work orders, inspection logs, equipment histories, and preventive maintenance records using CMMS and basic computer applications.
Strong organizational, time-management, and problem-solving skills, including prioritizing competing requests, coordinating resources, responding to emergencies, and exercising sound judgment.
Leadership and interpersonal skills, including delegating assignments, providing technical guidance, coaching team members, and collaborating with Community leadership, residents, families, vendors, and other departments.
Strong verbal and written communication skills, including sufficient English proficiency to understand safety instructions, technical documentation, and work orders and to communicate assigned responsibilities clearly.
Ability to interact professionally and respectfully with people of varying ages and abilities, showing consideration for resident dignity, privacy, individual needs, and sensitivities.
Ability to work flexible hours, including evenings, weekends, holidays, and emergency response coverage, as operational needs require.
Ability to maintain a professional, clean, and well-groomed appearance in accordance with the Community’s dress code and standards.

Nice To Haves

Previous supervisory or team leadership experience.
Experience in senior living, healthcare, or hospitality.
High school diploma or equivalent.
Vocational training, technical education, or certification in HVAC, electrical, plumbing, building maintenance, or a related trade.

Responsibilities

Assist the Director with daily maintenance operations, staffing assignments, work schedules, supply inventories, and departmental resources.
Assign, prioritize, and monitor maintenance work, providing daily supervision, technical guidance, and hands-on support to team members.
Ensure work orders, urgent repairs, and resident service requests are handled safely, accurately, and efficiently.
Perform and oversee troubleshooting, preventive maintenance, repairs, and restorative work involving buildings, grounds, equipment, and mechanical systems, within demonstrated competency and applicable licensing requirements.
Inspect building systems, mechanical spaces, resident suites, common areas, and exterior grounds; identify deficiencies and coordinate corrective actions.
Support preventive maintenance programs and monitor operational readings such as air and water temperatures, water pressure, energy consumption, and equipment performance; document readings and communicate irregularities.
Maintain work orders, inspection records, equipment histories, preventive maintenance schedules, and completed repair records in the CMMS or designated work order platform.
Support compliance with building, fire, life safety, environmental, infection prevention, and workplace safety requirements; assist with inspections, equipment testing, emergency preparedness, and corrective actions.
Respond to maintenance emergencies, equipment failures, building alarms, and service interruptions, taking appropriate immediate action to protect people and property; participate in emergency drills and response procedures.
Perform and coordinate general building maintenance, cleaning, and restorative work, including painting, minor carpentry, flooring and carpet care, fixture replacement, wall repairs, trash removal, exterior upkeep, and storm cleanup.
Assist with vendors, contractors, inspections, repairs, and approved improvement projects, monitoring work for safety, quality, scope, and timeline expectations.
Keep tools, equipment, mechanical spaces, and maintenance work areas clean, organized, safe, and serviceable.
Monitor supply inventories, coordinate authorized purchases, and support cost-conscious maintenance practices.
Assist with resident suite inspections, repairs, and restorative work for move-ins, transfers, and occupancy changes.
Coach, train, and guide maintenance team members, reinforcing safe work practices, productivity, accountability, and service standards.
Collaborate with Community leadership and department heads to prioritize maintenance needs, minimize disruption to resident services, and communicate work requests and service updates.
Assume responsibility for daily maintenance operations in the Director’s absence within established authority, escalating matters that require additional approval.
Participate in required training, departmental meetings, safety programs, and professional development activities.
Perform other related duties as assigned in support of Community operations.