Maintenance Manager

Griffis Residential•Denver, CO

About The Position

Griffis Residential is seeking a maintenance leader to oversee the day-to-day maintenance operations of a residential property. The role supervises the service team, maintains the property and its amenities, manages budgets and vendors, and supports resident satisfaction and loyalty. The job posting also refers to the position as Service Manager.

Requirements

High school degree or equivalent.
2–5 years of experience in multifamily housing, hospitality, or a similar industry.
1–3 years of supervisory experience.
Certified Pool Operator (CPO) license and EPA Certification, or ability to obtain both within 6 months of employment.
Strong leadership and communication skills.
Advanced knowledge of HVAC, plumbing, electrical systems, appliances, pool maintenance, painting, drywall, and carpentry.
Proficiency in budgeting, bid processes, and vendor pricing.
Intermediate computer skills and familiarity with property management software.
Excellent customer service and problem-solving abilities.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Supervise and lead the service team, ensuring efficient scheduling and completion of tasks.
Manage the maintenance budget, capital projects, and vendor pricing to support financial performance.
Collaborate with the Community Manager on hiring, training, and evaluating the service team.
Set team goals, provide regular feedback, and support service team members.
Perform technical and mechanical work to maintain community buildings, grounds, amenities, and common areas to Griffis Residential standards.
Complete repairs, service requests, and apartment make-readies in a timely manner.
Coordinate and oversee contracted repairs when necessary.
Ensure compliance with safety regulations, codes, and guidelines.
Conduct regular community inspections and identify necessary repairs and improvements.
Participate in the resident loyalty program and uphold Griffis Residential customer service standards.

Benefits

50% rental discount.
Onsite Associate Bonus Program, including quarterly bonuses of up to $2,000 per year based on online reputation, a retention bonus program, and occupancy bonuses starting at $175 per lease.
11 paid holidays per year, including floating holidays.
Up to 16 hours of paid volunteer time off.
At least 120 hours (3 weeks) of paid time off accrual starting immediately for new hires.
401(k) retirement savings plan with company match up to 4%.
Medical insurance program options.
Dental insurance.
Vision insurance.
Flexible Spending Accounts and Health Savings Accounts.
Company-paid basic life and AD&D insurance for the associate, up to $350,000.
Voluntary life and AD&D insurance for the associate, spouse, and children.
Company-paid short- and long-term disability program.
Group accident insurance, critical illness insurance, and hospital care plan.
Employee Assistance Program (EAP).
Paid new parent leave: up to 6 weeks at 100% wage replacement for primary caregivers and 2 weeks at 100% wage replacement for secondary caregivers.
Tuition reimbursement up to $5,250 per year.
Associate Referral Award Program of $1,000.
PTO Donation Program.
PTO Exchange for Student Loan Repayment Program.
Wellness Program, including reimbursement for fitness and mindfulness memberships or subscriptions.
Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items.
Associate Recognition Programs.