Maintenance Manager

RPM Living•Charlottesville, VA
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining the property's exterior and interior to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The manager oversees property maintenance and grounds, maintenance staff, work orders, budgets, vendors, safety, and preventative maintenance, while troubleshooting and repairing building systems and responding to emergencies. This is an on-site role with a flexible schedule that may include weekdays, nights, and weekends as needed.

Requirements

  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, and bend, stoop, or kneel as required.
  • Manual dexterity and ability to grasp tools.
  • Ability to see well enough to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer, keyboard, mouse, and other office equipment.
  • Ability to work on site, spend time outdoors exposed to the elements, and potentially work in confined spaces, at heights, and in hazardous areas.
  • Ability to work a flexible schedule that includes weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
  • Successful completion of a background check, as required by local and federal or state law.

Nice To Haves

  • A valid driver's license is preferred.

Responsibilities

  • Supervise property and grounds maintenance, safely direct maintenance staff, and develop a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, manage the work-order process in computer software, and maintain records.
  • Oversee the maintenance, cleanliness, and safety of the community, including compliance with fire and safety codes and oversight of construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working on site at an apartment community.
  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging initiatives and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
  • Monthly bonuses.
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