Maintenance Manager

RPM Living•Fort Worth, TX
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining the property's interior and exterior to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The manager oversees property and grounds maintenance, maintenance staff, work orders, operating expenses, safety and code compliance, preventative maintenance, and construction projects. The role also troubleshoots and repairs HVAC, electrical, and plumbing systems; responds to maintenance emergencies; follows up with residents; maintains records; and mentors and trains maintenance team members. This is an onsite role with a flexible schedule that may include weekdays, nights, and weekends as needed. After-hours emergency on-call coverage is required.

Requirements

  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel, and use hand and finger dexterity to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and office equipment.
  • Ability to work onsite, spend time outdoors exposed to the elements, and potentially work in confined spaces, at heights, and in hazardous areas.
  • Flexible schedule, including weekdays, nights, and weekends as needed.
  • Successful completion of a background check, as required by local, state, and federal requirements.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management skills.
  • Valid driver's license; candidates without a license may be provided a liability waiver, as applicable.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget, obtain competitive bids for supplies and services, and process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work-order records in computer software.
  • Oversee community maintenance, cleanliness, and safety, including compliance with fire and safety codes and construction project oversight.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain records and propose cost-saving initiatives for review.
  • Implement preventative maintenance plans, conduct regular property inspections, and ensure compliance with OSHA regulations and safety laws.
  • Be on call for after-hours emergencies and maintain a safe, drug- and alcohol-free workplace.
  • Promptly report employee injuries.
  • Mentor and train maintenance team members to strengthen their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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